Director, Product Management (AI Search / Agent Assist)

Nextiva

15 - 20 years

22 - 27 Lacs

chennai

Posted:14 hours ago| Platform:

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Skills Required

product management technical writing project management machine learning healthcare customer support product design jira monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

Leadership & Collaboration:
Serve as the key liaison between product development teams, including developers, QAs, project managers, and product designers. Build strong relationship across these teams, ensuring alignment and fostering a collaborative environment.
AI Product Development:
Collaborate with data scientists and engineers to develop LLM models that deliver significant business value. Oversee the entire lifecycle from ideation to deployment, ensuring models meet product requirements and perform effectively in real-world scenarios.
Ethical AI Oversight:
Ensure all AI models are ethical, free from bias, and adhere to relevant regulations and standards. Drive the conversation around responsible AI within the organization.
Strategic Product Management:
Manage and prioritize AI product initiatives, guiding your development teams in backlog management, sprint planning, and roadmap creation. Lead product planning sessions with a strategic focus on delivering high-impact features.
Customer-Centric Approach:
Champion the customer s voice in every product decision. Regularly review customer feedback, request UX research, and conduct competitive analysis to ensure the product meets and exceeds customer expectations.
Cross-Functional Leadership:
Work closely with project and development managers to create sprint plans and manage team workloads effectively. Lead meetings and grooming sessions to align stakeholders on product changes and priorities.
Innovation & Ideation:
Participate in and drive ideation and discovery sessions. Collaborate with product design, research, and marketing teams to continuously innovate and enhance our product offerings.
Data-Driven Decision Making:
Analyze product performance data, identify trends, and make informed, data-driven decisions to improve user experience and product effectiveness.
Communication & Collaboration:
Act as the primary point of contact for other product managers, ensuring alignment across teams. Facilitate cross-team meetings and guilds to synchronize efforts and share insights.
Market Alignment:
Keep the Product Marketing team informed on product releases, collaborating closely on market research, product positioning, and customer communication strategies.
Support & Training:
Work with Customer Support to develop comprehensive guides and training materials. Support both internal and external training efforts to ensure seamless product adoption.

Qualifications:

Educational Background:
Bachelor s degree in Computer Science, Engineering, Business, or a related field; a Master s degree is preferred.
Experience:
15+ years in product management with a strong focus on AI or related fields. Experience in B2B software and SaaS products is a must-have.
AI Expertise:
In-depth understanding of AI concepts, algorithms, and machine learning models, with experience working closely with data scientists and engineers.
Customer & Market Insight:
Proven ability to understand customer needs, market trends, and competitive dynamics. Expertise in translating these insights into profitable and viable products.
Project Management:
Strong organizational skills with a proven ability to manage multiple priorities and deliver projects swiftly. Experience with Jira or similar project management tools is essential.
Leadership & Ownership:
Demonstrated leadership in driving product initiatives, with strengths in conflict resolution, accountability, and stakeholder management.
Communication Skills:
Exceptional written, verbal, and presentation skills, with a high proficiency in instructional and technical writing.
Adaptability:
Ability to thrive in a fast-paced, dynamic environment, with a proactive, self-starter attitude.

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