Job
Description
At American Express, the culture is built on a 175-year history of innovation, shared values, and leadership behaviors, with an unwavering commitment to support customers, communities, and colleagues. As a part of Team Amex, you will experience comprehensive support for your holistic well-being and numerous opportunities to learn new skills, develop as a leader, and advance your career. Your voice and ideas hold significance, your work creates an impact, and together, we will shape the future of American Express. The GMNS Data Office is dedicated to bringing critical data elements and applications under compliance with the Enterprise Data Management Operating Policy (AEMP70) and Enterprise Data Risk Management Policy (AEMP79). The team is focused on assisting American Express in leveraging the true value of data through the application of Data Management and Governance principles. As a Data Steward, you will lead the team responsible for ensuring day-to-day compliance with the Enterprise Data Risk Management Policy within their domains/business units. You will be responsible for identifying critical data, maintaining data definitions, classifying data, supporting data sourcing/usage requests, evaluating Data Risk Controls, and confirming remediation of Data Incidents. Collaboration with various business units, technology teams, and product/platform teams is essential to define and implement the data governance strategy, monitor and manage data risks, resolve data/platform issues, and drive consistency, usability, and governance of specific product data across the organization. Primary Responsibilities: - Advance established data governance principles, policies, and programs for stewardship, advocacy, and custodianship of data - Manage all Data Risks for the business unit in coordination with relevant supporting roles as described in the Enterprise Data Risk Management Policy - Establish, maintain, and test the effectiveness of controls to manage data risk within the established Data Risk Appetite limits for the Business Unit - Facilitate Data Incident capture and coordination, plan Data Incident remediation activities, monitor Data Incident status for reporting, and support testing and validation - Coordinate with Business Units and other Business Unit Data Offices to ensure System level Lineage is documented completely and accurately - Collaborate with data owners and users to modify or implement new repeatable and reliable business processes for effective data management - Partner with Third-Party Risk Management to monitor and validate Third Parties" adherence to Enterprise Data Risk Management requirements - Harmonize key policies and guidelines (e.g., Data Quality, Data Definition, Data Creation, Data Sharing, Data Usage policies) with the necessary processes in collaboration with multi-functional partners - Develop and produce key metrics scorecards and program status communications for the full suite of teams within the Data Office Qualifications: - Bachelor's degree in business, analytics, information systems, computer science, engineering, or any other data-related field. Master's Degree preferred - 8+ years of direct work experience in large-scale/enterprise data projects, with at least 4 years of direct experience in formal data governance and/or data management programs - Strong working knowledge of current and upcoming data governance, data management, and data product techniques and trends - Senior-level program management experience with global business units - Demonstrable experience in driving improvements in business value through data management and strategy - Ability to design and implement solutions for complex challenges - Excellent communication skills for delivering strategic visions and updates to large groups and senior leaders - Eagerness to test, learn, fail, and improve - Positive, collaborative leadership style with a customer-first attitude - Certification as a Data Management Professional (CDMP) or similar preferred - Experience with Collibra Data Intelligence Platform, MANTA, or similar Data Governance tools preferred - Experience in incident management, risk/data risk management, data architecture, data breach management, data classification, data quality monitoring, and data governance/compliance management preferred American Express offers competitive benefits supporting holistic well-being, including financial, physical, and mental health care, along with flexible working arrangements, parental leave policies, and access to wellness programs. Please note that an offer of employment with American Express is subject to the successful completion of a background verification check in accordance with applicable laws and regulations.,
