Digital Security - SME (FW2)

7 - 12 years

7 - 12 Lacs

Posted:1 week ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Responsibilities:

  • Proactive monitoring and investigation of system logs for issues in Windows, VMware, and Hyper-V environments
  • Troubleshoot and resolve issues using knowledge base documentation, and validate outcomes
  • Escalate unresolved or complex issues to L3 SMEs, supporting troubleshooting and coordination with third-party vendors
  • Maintain ticket documentation, ensure SLA compliance, and provide shift handover reports
  • Implement process compliance by following defined escalation matrices and regularly updating tickets

Job Requirements:

  • Bachelor's degree in Engineering or Science (UG)
  • Postgraduate degree (PG) is preferred
  • Certification in OS 201, Windows Server Administration, Virtualization Fundamentals, or VMware 201 is highly desirable
  • Experience with kernel patching, antivirus management, and managing DB storage requirements
  • Strong scripting skills for automating monitoring tasks and issue resolution

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Microland

Information Technology & Services

Chennai

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