Digital Network & Security - SME (NS1)

7 - 12 years

7 - 12 Lacs

Posted:2 days ago| Platform: Foundit logo

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Skills Required

Virtualization (VMware)

Work Mode

On-site

Job Type

Full Time

Job Description

Role Responsibilities:

  • Monitor and investigate system logs, identifying and resolving issues across Windows, VMware, and Hyper-V environments
  • Troubleshoot and implement resolution steps, updating tickets with actions taken and outcomes
  • Escalate unresolved issues to L3 SMEs and coordinate with third-party vendors as necessary
  • Ensure process compliance, prepare shift handover reports, and track tickets to ensure SLA adherence

Job Requirements:

  • Bachelor's degree in Engineering or Science (UG), Postgraduate preferred
  • Certifications: OS 201, Windows Server Admin, VMware 201, Virtualization Fundamentals
  • Experience in kernel patching, system troubleshooting, and adding storage as per DB requirements
  • Strong scripting skills for automating monitoring and performance tasks

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Information Technology & Services

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