Digital Customer Success Partner Senior Advisor-T3-Bangalore

As a Digital Customer Success Partner at SAP, your role is crucial in ensuring success for our customers using Concur. You will be responsible for a large portfolio of accounts in the lower segment, utilizing a low touch/virtual engagement approach to provide an excellent customer experience through our Digital tools. Your main focus will be on partnering with Enterprise customers to offer strategic recommendations on maximizing the benefits of their subscription with Concur. **Key Responsibilities:** - Manage a large portfolio of accounts in the lower segment - Utilize a low touch/virtual engagement approach to ensure excellent customer experience - Provide strategic recommendations to Enterprise customers on maximizing subscription benefits - Collaborate with customers to help them achieve success with Concur **Qualifications Required:** - Experience in customer success or account management - Strong communication and interpersonal skills - Ability to provide strategic recommendations to customers - Familiarity with digital tools and platforms - Prior experience in a similar role is a plus At SAP, you will find a purpose-driven and future-focused environment where personal development is highly valued. With a collaborative team ethic and a commitment to inclusivity and well-being, SAP ensures that every individual, regardless of background, feels included and empowered to perform at their best. As a global company with a strong focus on innovation and talent development, SAP is dedicated to creating a better world and unleashing the full potential of all employees. SAP is committed to Equal Employment Opportunity and provides accessibility accommodations for applicants with disabilities. If you require assistance during the application process, please reach out to the Recruiting Operations Team at Careers@sap.com. Please note that successful candidates may undergo a background verification process with an external vendor. For more information on the ethical usage of AI in our recruitment process, refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.,