DIGITAL CUSTOMER SERVICE EXECUTIVE

1 years

0 Lacs

Posted:2 years ago| Platform: Indeed logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Position

Digital Marketing

Qualifications Required

Graduation,PG or Equivalent.

Job Functions

IT & Web/Marketing

Employment Type

Permanent, Full Time

Location

SCO 80, Sector 47-D, Chandigarh (UT)

Department

Marketing

Work Experience

Freshers – 1 Year

Working

Offline

Annual Salary Offered

As per industry standards

Roles and Responsibilities:

  • Look after CRM and work on mail on a regular basis
  • Attend live chats and inform your senior immediately when
  • Updates the CRM accurately on a daily basis
  • Timely Revert To Customers without any Missing Information
  • Enter and update customer information in the database
  • Ability to closely follow provided steps and instructions
  • Confirm with concerned staff that follow-up is done with non-converted Clients

Skills Required

  • Good communication skills in the English Language
  • Good coordination skills
  • Should be confident in the approach
  • Ability to work in a team environment
  • Some Experience will be an added point

Qualification

The candidate should have minimum following Qualification:

  • Graduate from a recognized university

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