Digital Backend Support Specialist

**Job Description:** As a candidate for this role, you will be responsible for providing backend and technical support in the eCommerce sector. Your key responsibilities will include: - Handling technical support issues related to eCommerce platforms - Using Excel for data analysis and reporting - Utilizing Postman and SQL for querying and testing - Understanding and managing B2B eCommerce workflows and ERP integrations effectively - Demonstrating excellent problem-solving skills and clear communication with stakeholders - Managing multiple tasks efficiently and prioritizing them in a dynamic work environment The qualifications required for this role are as follows: - Bachelor's degree in Computer Science, IT, or a related field - 2+ years of experience in backend or technical support roles in eCommerce - Comfortable working with Excel - Familiarity with Postman and SQL querying - Understanding of B2B eCommerce workflows and ERP integrations - Excellent problem-solving and communication skills - Ability to manage multiple tasks and prioritize in a fast-paced environment Additionally, the following qualifications are preferred but not mandatory: - Experience with platforms like Magento, Shopify Plus (B2B), or other e-commerce platforms - Basic coding skills in PHP, HTML area plus,