Digital And Social Media Marketing in Hyderabad, Pune

As a backend process associate in the KPO services team at Quantum Learnings, you will be responsible for the following key tasks: - Performing backend process activities to support KPO services - Analyzing recurring issues and proposing improvements in service delivery and process efficiency - Communicating effectively with internal teams and clients to ensure smooth handling of tasks and timely escalation when required Preferred Qualifications for the role include: - Training and certification support - Growth opportunities to progress into process excellence roles Quantum Learnings is a rapidly growing EdTech and skilling solutions company with a focus on transforming the employability landscape for students and young professionals in India. As a Microsoft GTP and NASSCOM FSP partner, Quantum Learnings collaborates closely with vendors for CSR-based programs. The company offers a unique combination of industry-aligned training, live instructor-led programs, and project-based learning to prepare every learner for the modern workplace.,