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Dialogflow CX-Developer

Dialogflow CX-Developer

Tech Mahindra

2 - 5 years

12 - 20 Lacs

Hyderabad Pune Bengaluru

Posted:2 weeks ago| Platform:

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Skills Required

Generative Ai Chatbot Development Dialogflow Vertex Ai Chatbot Core GCP Gemini

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Work from Office

Job Type

Full Time

Job Description

Experienced Dialogflow CX & Generative AI candidate to design, develop, and optimize AI-driven conversational solutions. The ideal candidate will have expertise in Dialogflow CX, Conversational AI, and Generative AI technologies. Required Skills & Qualifications: Hands-on experience with Dialogflow CX and Conversational AI platforms. Strong knowledge of NLP, AI, and ML techniques. Experience working with Generative AI models (e.g., Vertex.ai, Gemini , GPT, BERT, etc.). Proficiency in Google Cloud, Python, APIs, and AI-driven automation. Ability to design complex conversational workflows with intents, contexts, and entities. Experience integrating AI chatbots with various platforms and third-party services. Key Responsibilities: Develop and optimize chatbot/voicebot solutions using Google Dialogflow CX. Design conversational flows with advanced NLP techniques for natural and effective communication. Integrate Generative AI models to enhance the chatbot's ability to generate human-like responses. Fine-tune AI models for accuracy, efficiency, and improved user experience. Collaborate with cross-functional teams to ensure smooth implementation and functionality. Monitor, analyze, and improve chatbot/voicebot performance using data insights and user feedback. Stay updated with the latest advancements in Conversational AI & GenAI technologies.

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