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Five9
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DevOps Engineer

DevOps Engineer

Five9

2 - 6 years

4 - 8 Lacs

bengaluru

Posted:20 hours ago| Platform:

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Skills Required

unix telecom automation operational excellence operational risk linux devops agile customer experience operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Five9 - Voice division is seeking a

DevOps Engineer

to lead the automation of voice technology deployments across both on-premise data centers and public cloud environments. This is a high-impact role where youll help shape the infrastructure that powers critical voice services, supporting both scalability and operational excellence.

Key Responsibilities:

Design, develop, and maintain Infrastructure as Code (IaC) frameworks to automate deployment of voice technologies.
Own and operate automation pipelines and infrastructure in a distributed, production-grade environment.
Lead IaC and DevOps best practices, ensuring systems are reliable, scalable, and secure.
Drive initiatives to modernize and optimize voice platform automation.
Analyze recurring network or platform incidents and introduce automation to reduce operational risk.
Deliver clear documentation and handoffs to operational teams to ensure seamless support and transition.
Provide technical guidance and support to operations and engineering teams when needed.
Promote a collaborative, agile work culture aligned with continuous delivery and DevOps principles.
Champion the customer experience by building reliable systems that support Five9s voice infrastructure.

Required Qualifications:

2+ years of experience in engineering, DevOps, or operations roles within a telecom or service provider environment.
Deep hands-on experience with automation tools such as Ansible, Puppet, or Chef in production settings.
Strong experience with AWS services and cloud-native module development.
Proficient in Unix/Linux, especially CLI-based operations and scripting.
Experience working with REST APIs and building integrations with web services.
Skilled in CI/CD automation using GitLab or similar tools.
Excellent English communication skills, both written and verbal.

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Five9

Cloud Computing / Software as a Service (SaaS)

San Ramon

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