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Ericsson
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DevOps Engineer

DevOps Engineer

Ericsson

0 years

7 - 9 Lacs

Noida

Posted:7 months ago

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Job Description

Join our Team

About this opportunity:

We are seeking a highly skilled and motivated DevOps CI/CD Support Engineer (SME) to join our Ericsson Managed Services team. This is a critical role that directly supports strategic customer engagements and plays a key part in ensuring operational excellence across complex DevOps environments.

What you will do:

Provide L2 operational support for CI/CD pipelines built using Jenkins and GitOps-based workflows, ensuring high availability and reliability.
Perform incident analysis, troubleshooting, and resolution for build, deployment, and release pipeline failures within defined SLAs.
Support release management activities, including versioning, tagging, artifact promotion, and coordination with development and QA teams.
Maintain and troubleshoot YAML-based pipeline configurations and deployment manifests.
Manage and support artifact repositories using JFrog Artifactory, including repository health, access control, and artifact lifecycle.
Support Maven-based build processes, dependency resolution, and build optimizations.
Assist in containerization efforts using Docker, including image builds, tagging, scanning, and troubleshooting runtime issues.
Provide operational support for applications deployed on OpenShift, including pod health checks, logs analysis, rollout/rollback support, and basic cluster troubleshooting.
Monitor CI/CD pipelines and container platforms, proactively identifying issues and performing preventive maintenance.
Collaborate with L3 DevOps and platform teams to escalate complex issues and support root cause analysis (RCA).
Create and maintain runbooks, SOPs, and operational documentation for recurring issues and standard support procedures.
Participate in on-call rotations and support planned/unplanned releases.

The skills you bring:

Must Haves

Hands-on experience supporting Jenkins pipelines and/or GitOps-based CI/CD frameworks.
Strong working knowledge of YAML scripting for pipeline and deployment configurations.
Experience with JFrog Artifactory for artifact storage, promotion, and access management.
Solid understanding of Maven build lifecycle, POM configurations, and dependency management.
Proven experience in CI/CD troubleshooting, including build failures, deployment issues, and pipeline performance bottlenecks.
Working knowledge of Docker, including image creation, troubleshooting container failures, and basic security practices.
Experience supporting workloads on OpenShift, including pod troubleshooting, logs analysis, deployments, and rollbacks.
Familiarity with release management processes, including CI/CD gating, approvals, and environment promotions.
Understanding of Linux fundamentals, shell commands, and log analysis.
Ability to work in a 24x7 Operations support environment

Good to Have

Exposure to Kubernetes concepts beyond OpenShift (services, ingress, config maps, secrets).
Basic knowledge of monitoring and logging tools (Prometheus, Grafana, ELK, Splunk or similar).
Experience with security scanning tools for container images or pipelines.
Knowledge of DevSecOps practices and CI/CD security controls.
Experience working in ITIL-based support environments (incident, problem, and change management).
Ability to automate repetitive support tasks using scripts or pipeline enhancements.

Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: India (IN) || Noida

Req ID: 781197

Skills Required

devops support jenkins gitops analysis troubleshooting deployment pipeline management versioning coordination development yaml artifactory maven containerization docker scanning openshift checks rollback documentation scripting storage security linux kubernetes monitoring logging splunk devsecops itil automate drive

Work Mode

On-site

Job Type

Part Time

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DevOps Engineer