Device Associate I, Appstore

About Amazon Appstore

Amazon Appstore

About the ASQS Team

Amazon Appstore Selection Quality Services (ASQS)

Our key responsibilities include application testing, enforcing app store policies, managing customer feedback, and supporting developers in complying with Amazon's submission guidelines.

Key Job Responsibilities

Device Associate I

• Application Testing

  :
• Test applications on

  FireOS

  and similar devices to ensure compatibility and performance.
• Implement manual testing procedures for devices and applications.
• Execute test cases for both simple and complex features of apps, services, and devices.
• Document and report bugs, failures, and quality issues using appropriate tools.
• Monitor and manage issue resolution by adhering to defined SLAs and escalation procedures.

• Policy Enforcement

  :
• Ensure adherence to Amazon's Appstore policies and guidelines during testing.
• Protect users from substandard applications while maintaining a fair and transparent environment for developers.

• Customer Feedback Management

  :
• Monitor user reviews and feedback for insights on app performance and user experience.
• Address concerns and take appropriate action to maintain the integrity of the Appstore.

• Developer Relations

  :
• Assist developers in understanding and adhering to Amazon's submission requirements and best practices.

• Team Collaboration

  :
• Work with peers and managers to meet daily productivity and quality targets.
• Seek guidance and support from team members when necessary.

Basic Qualifications

• Educational Background

  : Graduate in any field of study.

• Technical Skills

  : Basic understanding of

  manual software testing concepts

  .

• Interpersonal Skills

  : Strong communication skills, both written and verbal, with the ability to collaborate in a team environment.

Preferred Qualifications

• Educational Background

  : Bachelor's degree in

  Computer Science

  ,

  Information Technology

  , or a related technical field, with certifications in software testing or quality assurance being a plus.

• Work Experience

  : Little to no prior work experience required, but a

  willingness to learn

  and develop new skills is essential.

Career Path

• Growth Opportunities

  : This is an entry-level role with potential for career advancement to higher positions like

  Device Associate II

  and

  Device Associate III

  , or lateral transitions to roles such as

  Business Analyst

  ,

  Program Manager

  , or

  Operations Manager

  . There are also opportunities to specialize in areas like

  Quality Assurance Testing

  (QAT) or

  Quality Assurance Engineering

  (QAE).

Inclusive Culture

Amazon embraces an inclusive culture that empowers its employees to deliver excellent results for customers. If you have a disability and need accommodations during the application or hiring process, including support for interviews or onboarding, please visit Amazon Accommodations. If your region is not listed, please reach out to your Recruiting Partner for further assistance.