Learning and Development Manager 5* Luxury Resort, Coorg

3.0 - 7.0 years

0 Lacs

karnataka

On-site

The main duties of the role include reviewing the progress of the resort's Training Plan and making recommendations where necessary. You will assist the Executive Committee and Heads of Department in identifying training needs within each department. Coordinating and monitoring the resort's Training Plan and Calendar will be a key responsibility. You will also be responsible for ensuring grooming standards are maintained and adhered to by all employees. Advising the Director of Human Resources on new support materials, staying informed of training developments, materials, and techniques, and ensuring Departmental Trainers are adequately trained are important aspects of the role. It will be your responsibility to oversee skills training, departmental standards, and the performance of Departmental Trainers in each department. Conducting monthly Departmental Trainer forums and activities, as well as planning and implementing General/Core and Management Training, are part of the job scope. In terms of customer service, you will support the resort's focus on service excellence by training others to provide exceptional service to both external and internal customers. Financial responsibilities will include preparing, implementing, and monitoring the resort's Training Budget, ensuring all costs are controlled, and financial objectives are supported. Personnel management involves overseeing the punctuality and appearance of Human Resources employees, conducting Performance Development Discussions, and supporting the professional development of employees. You will also be involved in marketing training programs and ensuring effective communication of core values and behavioural standards to all employees. Administrative tasks will include assisting in the smooth running of the Human Resources Division, maintaining employee training records, and ensuring the security and maintenance of training facilities and materials. Additionally, you will be expected to maintain positive relationships with relevant stakeholders, respond to industry and company changes, and adhere to all resort rules and regulations. In summary, the Assistant L&D Manager will play a crucial role in developing a strong Learning and Development culture within the resort, supporting service excellence, financial objectives, personnel management, and administrative functions to ensure the overall success of the training programs and employee development initiatives. Benefits for this full-time position include cell phone reimbursement, commuter assistance, flexible schedule, provided food, health insurance, leave encashment, life insurance, paid sick time, paid time off, and Provident Fund. The schedule is day shift with a yearly bonus. Applicants must have experience in fostering a CSR conscious culture, a Bachelor's degree, relevant experience in the hospitality industry, proficiency in English and Hindi, and preferably a Train The Trainer certification. The position is located in Madikeri, Karnataka, and requires in-person work.,

Posted 20 hours ago

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