Developer Relations Engineer

As a Developer Relations Engineer at Bruno, you will play a crucial role in supporting our rapidly growing user base and ensuring that our users are leveraging the platform effectively. Collaborating with the Engineering and Customer teams, you will guide users on the best practices for utilizing Bruno's capabilities. Ideal candidates for this role should possess expertise in APIs, a solid technical background, and familiarity with Bruno's platform. Your responsibilities will include: - Managing and prioritizing issues on our Github tracker - Engaging with users directly through support channels such as Zendesk, Discord, and Github - Enhancing usability and developer experience by maintaining Bruno's documentation - Advocating for users by providing insights on product functionality - Collaborating with the Engineering team to resolve bugs and address issues hindering user adoption - Assisting the Customer team in supporting Bruno's customers and creating innovative solutions to showcase Bruno's capabilities To excel in this role, you should have: - 1-2 years of software development experience and technical support experience - Proficiency in developer tools like IDEs, Git, CI/CD, monitoring services, microservices, containers, and cloud computing services - Background in API development or usage - Prior experience in interacting with end-users or customers of software solutions - Excellent written and verbal communication skills - A strong drive and motivation to contribute to the growth of a fast-paced startup like Bruno If you are passionate about empowering users, driving product innovation, and working in a dynamic environment, this role as a Developer Relations Engineer at Bruno could be the perfect fit for you. Join us in shaping the future of developer relations and making a meaningful impact in the tech industry.,