9 Monitoring Services Jobs

As a Principal Database Administrator, you will lead and provide guidance on the build and operation of our Database platforms supporting our IT estate to enhance the availability, performance, reliability, and security of solutions and platforms. This includes but is not limited to Oracle, SQL Server (On-Premise and Cloud), DB2, and others as defined by our product roadmaps. You will be responsible for various key accountabilities such as: - Providing technical expertise to enable the correct application of operational procedures. - Using infrastructure management tools to determine load and performance statistics. - Contribute to the planning and implementation of maintenance and installat...

As a Collaboration Managed Services Engineer (L1) at NTT DATA, your role involves providing a managed service to clients to ensure the continuous operation of their IT infrastructure and systems. Your primary objective is to proactively identify, investigate, and resolve technical incidents and problems, ensuring that service is restored to clients by managing incidents to resolution. You will be focusing on first-line support, resolution, monitoring, and event management for standard and low complexity incidents and service requests. Your responsibilities will include monitoring the public cloud, NTT, and client infrastructure and solutions, identifying problems and errors, investigating in...

As a Security Managed Services Engineer (L1) at NTT DATA, you will be responsible for maintaining our clients" firewall infrastructures. Your primary goal will be to ensure that our Service Level Agreements (SLAs) are consistently met without any missed conditions. You will be the first point of contact for client support, handling standard and low-complexity incidents and service requests. Additionally, you will play a role in project work when required. Your daily tasks will involve monitoring client infrastructure and solutions to swiftly identify and investigate any problems or errors. You will provide support to clients through telephonic, ITSM ticket, or chat channels, ensuring that in...

Oracle Cloud Infrastructure (OCI) is a strategic growth area for Oracle, offering a comprehensive cloud service that includes Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). The OCI team is dedicated to delivering top-notch cloud products that cater to customers dealing with significant global challenges. The Network Monitoring (NM) Team within OCI plays a crucial role in ensuring the reliability and security of the cloud network. Customers rely on the NM Team to enhance availability, visibility, security, performance, capacity planning, root cause analysis, and failure prediction. The team focuses on developing cutting-edge cloud monitorin...

Welcome to Searce, the process-first, AI-native modern tech consultancy rewriting the rules of traditional approaches. As an engineering-led consultancy, we are committed to enhancing real business outcomes by co-innovating with clients to futurify operations and make processes smarter, faster, and better. Our focus is on building lasting competitive advantages for our clients through modern business reinvention driven by math, tech, and clarity of purpose. As a Manager of CRE teams at Searce, your primary responsibility is to ensure the delivery of excellent Cloud Managed Services to our customers. You will be tasked with planning, organizing, and overseeing staff and CRE operations to main...

As a Developer Relations Engineer at Bruno, you will play a crucial role in supporting our rapidly growing user base and ensuring that our users are leveraging the platform effectively. Collaborating with the Engineering and Customer teams, you will guide users on the best practices for utilizing Bruno's capabilities. Ideal candidates for this role should possess expertise in APIs, a solid technical background, and familiarity with Bruno's platform. Your responsibilities will include: - Managing and prioritizing issues on our Github tracker - Engaging with users directly through support channels such as Zendesk, Discord, and Github - Enhancing usability and developer experience by maintainin...

As a Tech Support, your responsibilities will include monitoring the Alert system, APM, Servers health, DB Backup jobs, Web application status, and CPU/Memory Utilization of the microservices. You will be required to investigate issues by analyzing logs from various Log Management and other tools to effectively resolve or escalate the issues. Handling incoming issues/tickets through Email, Service Desk, and JIRA will be part of your daily tasks. Taking ownership of Unresolved Issues, Escalations, and Root Cause Analysis is essential to ensure timely resolution. Following standard procedures for escalating unresolved issues to the appropriate internal teams to prevent SLA breaches is crucial....

As a Security Managed Services Engineer (L1) at NTT DATA, you will be responsible for providing a managed service to clients to ensure the operational integrity of their Firewall infrastructure. Your primary goal will be to proactively identify, investigate, and route incidents to the correct resolver group to ensure zero missed service level agreement (SLA) conditions. This role focuses on offering first-line support for standard and low complexity incidents and service requests, while also potentially contributing to project work when needed. Your key roles and responsibilities will include monitoring client infrastructure and solutions, identifying problems and errors before or when they ...

Your day at NTT DATA The Security Managed Services Engineer (L1) is responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group. Their primary objective is to ensure zero missed service level agreement (SLA) conditions. This role focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to / support on project work as and when required. What youll be doing Key Roles and Responsibilities: Monitors client infrastructure and solutions Identifies problems and errors prior to...