Destination Expert

Company Description TripFactory.com is a rapidly growing dotcom company in the holiday travel sector . With a focus on providing the best holiday experiences for travelers, TripFactory.com combines destination expertise, competitive pricing, and technological innovation. As the team expands globally, TripFactory.com continues to make a mark in the holiday market. We work 6 Days a Week - Sunday holiday Customer Support - Inside Sales Job Role & Responsibilities ● Handle incoming customer calls related to international and domestic travel. ● Understand the customer’s travel needs and recommend suitable packages. ● Assist customers with online bookings. ● Answer travel-related queries on pricing, destinations, group sizes, and itinerary ● Maintain records of conversations in CRM ● Cross-sell and upsell other services like insurance, visa, etc Skills: ● Excellent communication and soft skills ● Customer handling and sales ability ● Patience and empathy ● Basic computer and typing skills

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person