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Desktop Support Engineer L2

TalentNest Solutions

1 - 5 Lacs

Mumbai

Posted:12 hours ago

Job Description

Key Responsibilities & Technical Skills:

We are looking for an experienced Desktop Support Engineer (L2) with strong hands-on expertise in end-user IT support and troubleshooting.

Microsoft 365 & Outlook:

  • Strong hands-on experience with Microsoft Outlook configuration and troubleshooting.
  • M365 application support, implementation and configuration.
  • Email connectivity, profile configuration and troubleshooting.

Networking & Connectivity:

  • LAN/WAN troubleshooting.
  • Basic networking concepts and cable crimping knowledge.
  • Wi-Fi setup, configuration and troubleshooting.

Hardware & Desktop Support:

  • Strong troubleshooting skills in laptops, desktops and printers.
  • Hardware/software installation and configuration.
  • End-user technical support and issue resolution.

VIP & Executive Support:

  • Experience handling VIP users, including Senior Managers, CEO, CFO and MD.
  • Excellent communication and professional client-handling skills.
  • Ability to resolve critical IT issues with minimal downtime.

Candidate Preference:

  • Candidates residing on Mumbai Western Line or South Mumbai preferred.
  • Immediate joiners or candidates with short notice periods preferred.

Pay: ₹8,900.00 - ₹45,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

Skills Required

Desktop Support END User IT Support Troubleshooting Outlook Configuration Application Support Networking Networking Concepts Troubleshooting Skills Software Installation Technical Support Issue Resolution

Free courses, interview questions and practice for each skill.

Job Type

Full Time

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