Desktop Support / End User Support Engineer

2 - 7 years

3 - 6 Lacs

Posted:17 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Summary:

  • We are looking for a skilled Desktop Support / End User Support Engineer with hands-on experience in Cybersecurity and Mobile Device Management (MDM).
  • The ideal candidate will provide technical assistance to end users, ensure secure IT operations, and manage endpoint devices across the organization.

Key Responsibilities:

  • Provide first and second-level technical support for desktops, laptops, printers, and peripherals.
  • Troubleshoot hardware, software, and network connectivity issues.
  • Manage and support MDM tools for mobile and endpoint devices.
  • Implement and maintain cybersecurity best practices for end-user systems.
  • Install, configure, and update operating systems and applications.
  • Manage user accounts, permissions, and access rights in Active Directory or similar tools.
  • Coordinate with IT teams to resolve escalated issues efficiently.
  • Maintain documentation of incidents, solutions, and configurations.

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