Deputy Manager (Retail Business Division Operations)

Tasks :

1. Sales & Collection Management

• Achieve the set sales and collection targets from assigned pharmacy outlets.
• Monitor and control sales performance and cash collections across the region.
• Ensure proper cash handling, reconciliation, and timely remittance.

2. Inventory & Store Operations

• Monitor and control inventory levels of retail outlets to minimize stock-outs and pilferage.
• Ensure strict adherence to SOPs in procurement, storage, and dispensing.
• Oversee the overall administration and discipline of pharmacies.

3. Business Development & Expansion

• Identify opportunities for business growth and improve operational efficiency.
• Coordinate the setup and smooth functioning of new outlets/centres.
• Maintain a keen eye on market trends and competitor activities.

4. Compliance & Regulations

• Ensure compliance with all statutory, regulatory, and legal requirements related to retail pharmacy operations.
• Stay updated with the latest retail pharma regulations and implement necessary changes.

5. Stakeholder Management

• Liaise with hospital authorities, government agencies, and other stakeholders for smooth operations.
• Build strong relationships with internal and external partners to support business objectives.

6. Financial & Cost Control

• Monitor operational expenses and implement cost-effective practices.
• Ensure effective utilization of resources while maintaining profitability.

7. Team Leadership & HR Development

• Monitor staff performance and provide constructive feedback.
• Train and mentor new employees for better efficiency and service quality.
• Maintain discipline, morale, and professional conduct across outlets.

8. Customer Service & Issue Resolution

• Ensure customer satisfaction by maintaining service quality at outlets.
• Resolve issues/complaints of patients and customers promptly.

Requirements

Maximum Age: 37 years as on 01.09.2025

Basic pay range (For Fixed Term Contract engagement): Rs. 25000 45000/-

Qualification:

Essential: B.Pharm / MBA

Post Qualification Experience:

Essential: Minimum 1 year experience in retail pharmacy business

No. of Positions

Posting Location

Contract Type