Deputy General Manager

Purpose/Objective

Cluster Security Head is responsible for leading the security strategy across multiple sites to ensure the protection of personnel, assets, and overseeing the Security operations of various Sites under his AOR. This role involves implementing best practices in security management, driving compliance with security policies, gaining vigilance and fostering a culture of safety at various Sites under his AOR. By conducting thorough risk assessments and crisis management planning, the Cluster Security Head ensures seamless security operations of Sites under his AOR while minimizing security threats and vulnerabilities, thereby supporting the overall business objectives and ensuring continuity.

Key Responsibilities of Role

Strategic Planning and Policy Development: Partner with the Corporate Security Team and contribute to the development of a group-wide security strategy; devise a strategic roadmap for the Business Unit/Site in line with business goals and security requirements. Drive strategic initiative projects in coordination with Site Heads and Site Teams to bring to completion. Provide inputs to create a Concept of Operations (CONOPS) covering effective countermeasures against credible unforeseen risks/threats, and lead implementation. Design and implement security policies, procedures, and programs for safeguarding assets including people, infrastructure, and information; review quarterly for revision. Collaborate closely with the Cluster Heads as per the Security & Safety Policies & Procedures for smooth functioning of site operations. Financial Management and Budget Oversight: Review, validate, and approve annual security capital and operational budgets, and monitor expenditures. Participate in budget reviews (including discussions on cases of overruns/deficits) with the leadership team and BU Heads. Strict adherence to the approved budget and plan for manpower deployment as per the approved budget at sites. Strict monitoring of vendors' performance, ensuring timely submission of invoices and disbursement of payments to vendors and outsourced manpower partners (OMPs) as per approved Group Security MSA. Reduce security operating expenses by 5% in FY and adopt a proactive approach to avert and reduce the effects of theft incidents with an optimized budget. Performance Monitoring and Compliance: Responsible for monthly/ad-hoc reviews of security performance with Site Heads & all relevant stakeholders to track the progress of critical projects, initiatives & operational challanges. Participate in governance council meetings with key stakeholders to discuss critical issues / plans and ensure timely information sharing and communication coordination. Define performance metrics for evaluating the Business Security domain and finalize with the Regional Security Head. Participate in the function's performance review and lead the performance review of Business Security of respective cluster. Ensure 100% compliance with Security SOPs, Safety Procedures and Internal & External Audits at sites. Ensure Business Continuty while achieving the target for 5% OPEX optimization and balancing the loss via theft. Security Operations and Incident Management: Conduct regular training & briefing of OMPs to ensure professional competance. Oversee and provide strategic direction in security operations, including patrolling & surveillance, Men, Material & vehicle access control, and control room operations. Regularly review current security operations at sites and drive process improvements. Conduct investigations of security incidents along with Site Head, and implement remedial measures. Prepare and share investigation reports along with LFI & share with VSH Office on critical incident investigations. Risk Assessment and Crisis Management: Ensure conduct of regular Mock drills & Surprise checks to mitigate any untoward incidents. Oversee risk assessments at businesses and sites; analyze security infrastructure, operations, systems, and technologies to identify vulnerabilities & share with Business & VSH Office. Evaluate the probability and impact of security threat scenarios, including theft, vandalism, and unauthorized access & highlight the same to Business & VSH Office. Develop crisis management /disaster response plans and incident response procedures to enhance resilience and quick recovery of business operations. Asset Protection and Outsourced Manpower Management: Provide strategic guidance to respective Site PSH for protecting both tangible and intangible assets. Supervise all security events across business units as per the annual calendar and share with VSH Office. Define requirements for outsourced manpower across sites according to prescribed guidelines in MSA as approved by Group Security and oversee compliance activities, including the maintenance of registers and welfare facilities of Outsourced Security Manpower. Verify outsourced Security Vendor Partner compliance, including timely wage disbursement of respective Sites under his AOR. Retain key talent OMPs with additional responsibilities and ensure an average of 3 man-days training for all OMPs, improving the efficiency of newly joined OMPs. Develop security parameters and implement them at sites in consultation with superiors. Ensure 100% Secuirty compliance & conduct regular briefing of OMPs to safeguard respective Assets. Team Development and Process Improvement: Drive a performance-driven culture in the team; set goals, review performance, and provide feedback from Business to ensure a motivated and committed team. Assist in designing training and development interventions and mentoring initiatives by identifying training needs at the site level. Track training program delivery, evaluate training effectiveness, and provide suggestions for program improvement. Identify process gaps in Business Security processes and lead initiatives to address them and drive efficiency. Champion process improvements and establish ownership of action plans within Business Security. Planning of leave schedules for PSHs to maintain adequate staffing levels, ensuring at least 75% availability at all times. I&V Development: Drive a performance driven culture by implementing effective I&V mechanism for reduction of theft cases. Technology and Compliance Management: Implement a minimum of one technology initiative in the cluster to enhance operational effectiveness. Ensure 100% compliance with Security SOPs and internal audits at sites. Timely completion of all automation projects, ensuring the security and safety of personnel, materials, and assets through dynamic and optimized deployment. Maintain proactive communication through regular reviews and audits to bridge gaps for a safe and healthy environment. Key Stakeholders - Internal: CFO CHRO CPO and COO Key Stakeholders - External: Consultants Existing partners, external auditors, and vendors Local communities, government officials, regulatory bodies

Technical Competencies

Data-Driven Decision Making (DDDM)-AGEL,Emergency Response Planning-AGEL,Fire Safety-AGEL,IR / PR Management-AGEL,ISCR Operations (Information Security & Cyber Risk)-AGEL,Intelligence and Vigilance-AGEL,Investigation and Due Diligence-AGEL,Risk Management and Mitigation-AGEL,Security Administration-AGEL

Qualifications and Experience

Educational Qualification: Bachelor’s degree in Security Management, Business Administration, or a related field. Master’s degree or postgraduate qualification in relevant fields is preferred. Certifications such as Certified Protection Professional (CPP), Physical Security Professional (PSP), or Certified Fraud Examiners (CFE) are advantageous. Strong academic foundation in security strategy, risk management, and crisis management. Work Experience: 14+ years of experience in security management, with a minimum of 10 years in a leadership role within large organizations. Proven track record in managing security operations, conducting risk assessments, and leading cross-functional teams. Experience in financial management, including budgeting and cost optimization in security operations. Familiarity with compliance standards, internal audits, and security policies. Demonstrated ability to drive process improvements and implement technological initiatives in security operations.