Dental Front Office Executive

Job Title : Dental Front Office Executive

Job Type: Full-Time

Reports To: Clinic Manager / Dentist

Job Summary:

We are seeking a proactive and courteous *Dental Front Office Executive* to manage all patient-facing communication and front-desk operations. The main responsibilities include *attending all calls and emails, lining up appointments, and **providing daily reports to the doctors*. The ideal candidate will ensure smooth patient flow and high levels of satisfaction through clear communication and effective scheduling.

Primary Responsibilities:

* Attend all incoming and outgoing calls and respond to emails professionally and promptly

* Coordinate and line up patient appointments as per the doctors' availability

* Provide daily summary reports to doctors including appointment schedules, cancellations, and follow-ups

Other Key Responsibilities:

1. Patient Coordination

* Greet patients warmly and assist with check-in and check-out

* Maintain and update appointment calendars

* Handle patient queries courteously

* Manage walk-ins and emergency bookings effectively

2. Administrative Duties

* Ensure proper registration and documentation of new patients

* Keep the reception area clean and organized

* Manage office supplies and vendor coordination

* Assist with maintaining clinic licenses and compliance records

3. Billing & Insurance

* Prepare and explain bills to patients

* Manage payments, receipts, and daily cash flow

* Coordinate with insurance companies for claim processing

* Follow up on pending payments or rejections

4. Software & Reporting

* Operate clinic management software for scheduling and records

* Maintain digital patient files securely

* Generate daily, weekly, and monthly reports for management and doctors

5. Qualifications:

* Graduate in any discipline (Healthcare or Office Admin preferred)

* Minimum 1–3 years of experience in a dental or medical front office

* Strong command of English and \[local language]

* Familiarity with dental software is an advantage (e.g., Dentrix, Practo, etc.)

6. Key Skills:

* Excellent verbal and written communication

* Time management and multitasking ability

* High attention to detail and documentation

* Warm, professional attitude toward patients and staff

* Strong follow-up and reporting discipline

*Working Hours:*

9:00 AM – 6:00 PM, Monday to Saturday.

*Salary Range:*

15k inr to 25k inr per month depending on experience

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Experience:

• 2 to 5 EXPRIENCE: 2 years (Required)

Work Location: In person