Delivery Partner - Lifesciences

As a Delivery Partner in the Lifesciences domain at TCS, your primary responsibilities will include: - Cultivating, maintaining, and strengthening long-term relationships with existing clients and key stakeholders in order to ensure client satisfaction and loyalty. - Serving as the main point of contact for client inquiries, issues, and concerns, and ensuring timely and effective resolutions to enhance client advocacy. - Understanding client goals, preferences, and challenges to provide personalized support and tailored solutions, including GenAI solutions, to meet their specific needs. - Proactively developing and executing strategies to expand the client base, enhance customer experience, and identify growth opportunities aligned with client requirements. - Monitoring industry trends, market conditions, and competitor activities to provide valuable insights and drive strategic decisions in line with industry trends. - Identifying potential upsell or cross-sell opportunities from solutions/services to provide additional value to clients and contribute to business development efforts. - Gathering client feedback, analyzing data to assess satisfaction levels, and using this information to inform strategies for improvement in performance. If you are a life science graduate with 15 to 25 years of experience and are passionate about client relationship management, strategic planning, and business development, we encourage you to apply for this role at TCS. For further details or to express your interest, kindly send your resume to s.laharika@tcs.com. Thank you for considering a career opportunity with TCS. As a Delivery Partner in the Lifesciences domain at TCS, your primary responsibilities will include: - Cultivating, maintaining, and strengthening long-term relationships with existing clients and key stakeholders in order to ensure client satisfaction and loyalty. - Serving as the main point of contact for client inquiries, issues, and concerns, and ensuring timely and effective resolutions to enhance client advocacy. - Understanding client goals, preferences, and challenges to provide personalized support and tailored solutions, including GenAI solutions, to meet their specific needs. - Proactively developing and executing strategies to expand the client base, enhance customer experience, and identify growth opportunities aligned with client requirements. - Monitoring industry trends, market conditions, and competitor activities to provide valuable insights and drive strategic decisions in line with industry trends. - Identifying potential upsell or cross-sell opportunities from solutions/services to provide additional value to clients and contribute to business development efforts. - Gathering client feedback, analyzing data to assess satisfaction levels, and using this information to inform strategies for improvement in performance. If you are a life science graduate with 15 to 25 years of experience and are passionate about client relationship management, strategic planning, and business development, we encourage you to apply for this role at TCS. For further details or to express your interest, kindly send your resume to s.laharika@tcs.com. Thank you for considering a career opportunity with TCS.