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Delivery Manager - IT Infrastructure

5 - 9 years

0 Lacs

thiruvananthapuram kerala

Posted:1 week ago| Platform: Shine logo

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Skills Required

transition management service delivery management solution sales

Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for leading large Transition/Transformation programs, handling Transitioning/Offshoring of Services, and stabilizing Service Delivery operations for accounts with over 250+ FTEs, including Captive center builds. Your role will involve successfully leading diverse Transition deals cycles, including RFP responses, Pricing, Pre-Transition workshops, due diligence, and client interactions with an opportunity conversion rate of 30%. Additionally, you will have experience in building ServiceNow Practice and Service Transition practice in previous roles. Furthermore, you should have championed multiple Service Delivery Optimization & Automation initiatives for accounts with over 100 FTEs. Your responsibilities will also include Financial Performance Management and Operations Excellence for low-margin accounts. You will be accountable for managing Large Multi-domain Transition & Transformation programs globally. Key Skills required for this role include Transition Management, Service Delivery Management, and Solution Sales.,

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