Job
Description
As the Delivery Manager AI & Digital Transformation, your role involves leading the end-to-end delivery of AI, Data, Cloud, and Digital Transformation programs for global clients. Your expertise in managing large delivery teams, ensuring operational excellence, customer satisfaction, and scaling digital practices will be essential. You should be a strategic thinker with hands-on experience in implementing AI/ML solutions and enterprise digital initiatives. Key Responsibilities: - Lead end-to-end delivery of AI, ML, Data Engineering, Cloud, and Digital Transformation engagements. - Ensure on-time, high-quality execution aligned with client expectations and SLAs. - Establish delivery governance, best practices, frameworks, and operational processes. - Drive continuous improvement, automation, and standardization across portfolios. Client & Stakeholder Management: - Serve as the primary delivery point-of-contact for C-level and senior client stakeholders. - Build strong customer relationships for high satisfaction and long-term partnership growth. - Manage escalations, risks, dependencies, and customer communications. Business & Practice Growth: - Partner with sales, pre-sales, and solution teams for proposals, RFP responses, and contract negotiations. - Identify upsell and cross-sell opportunities within existing accounts. - Contribute to thought leadership, capability development, and digital roadmap creation. Team Management & People Leadership: - Lead, mentor, and scale global delivery teams including AI engineers, data scientists, architects, and project managers. - Own resource planning, competency building, hiring, and workforce optimization. - Foster a culture of innovation, collaboration, and high performance. Financial & Operational Management: - Manage delivery budgets, P&L, forecasting, cost optimization, and resource utilization. - Track KPIs, productivity metrics, and delivery performance indicators. - Ensure compliance with security, data governance, and quality standards. Required Skills & Qualifications: - 10-12+ years of IT services experience with at least 5+ years in a senior delivery leadership role. - Strong understanding of AI/ML concepts and experience in managing multi-million-dollar programs. - Proficiency in modern data platforms, cloud ecosystems, and digital technologies. - Experience in delivering enterprise-level digital transformation programs. - Strong program governance, risk management, and stakeholder communication skills. - Ability to define delivery strategies, frameworks, and operational models. - Strong leadership presence, excellent communication, and stakeholder management skills. - Proactive, process-oriented, and calm under pressure. - Data-driven mindset with a passion for continuous improvement. US Tech Solutions is a global consulting and IT services company specializing in talent solutions and IT consulting for businesses of various sizes, including Fortune 500 companies. Visit www.ustechsolutions.com for more information. As the Delivery Manager AI & Digital Transformation, your role involves leading the end-to-end delivery of AI, Data, Cloud, and Digital Transformation programs for global clients. Your expertise in managing large delivery teams, ensuring operational excellence, customer satisfaction, and scaling digital practices will be essential. You should be a strategic thinker with hands-on experience in implementing AI/ML solutions and enterprise digital initiatives. Key Responsibilities: - Lead end-to-end delivery of AI, ML, Data Engineering, Cloud, and Digital Transformation engagements. - Ensure on-time, high-quality execution aligned with client expectations and SLAs. - Establish delivery governance, best practices, frameworks, and operational processes. - Drive continuous improvement, automation, and standardization across portfolios. Client & Stakeholder Management: - Serve as the primary delivery point-of-contact for C-level and senior client stakeholders. - Build strong customer relationships for high satisfaction and long-term partnership growth. - Manage escalations, risks, dependencies, and customer communications. Business & Practice Growth: - Partner with sales, pre-sales, and solution teams for proposals, RFP responses, and contract negotiations. - Identify upsell and cross-sell opportunities within existing accounts. - Contribute to thought leadership, capability development, and digital roadmap creation. Team Management & People Leadership: - Lead, mentor, and scale global delivery teams including AI engineers, data scientists, architects, and project managers. - Own resource planning, competency building, hiring, and workforce optimization. - Foster a culture of innovation, collaboration, and high performance. Financial & Operational Management: - Manage delivery budgets, P&L, forecasting, cost optimization, and resource utilization. - Track KPIs, productivity metrics, and delivery performance indicators. - Ensure compliance w
