2033 Delivery Management Jobs - Page 9

Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for Adaptable and flexibleAbility to perform under pressureProblem-solving skillsDetail orientationAbility to establish strong client relationship Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

We are looking for - Role: Software Delivery Manager Total Experience: 4 to 9 years Location: Pune (candidate should be open to travel as per client requirements) Guidelines: Must have a background as a software developer or be capable of writing code. Strong knowledge of Java technology is essential. Current designation should be at a senior level such as Tech Lead, Project Lead, Project Manager, or Software Delivery Manager. Minimum 2 to 3 years of experience in the Banking Domain is mandatory . Must have experience leading a team of developers . Candidates who have only managed support teams will not be considered. Should have experience in client interactions and handling calls. Strong communication and team management skills. Preference will be given to certified professionals currently working with IT companies in the Banking Domain. -- Muugddha Vanjarii 7822804824 mugdha.vanjari@sunbrilotechnologies.com

PURPOSE OF THE ROLE This role is responsible for managing the overall customer relationship for a CBU or an LOB (within a CBU) and is accountable for building/sustaining relationships with customers, meeting revenue targets, building people competency, and regularly engaging with people at an onsite location in disseminating SLK's vision and values. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Achieve annual revenue targets for LOB or CBU through new wins, and sustaining existing business. Achieve the P&L targets set while working on new engagement Ensure customer delight - Build/Sustain Customer Relationship through regular customer connects/reviews. Achieve CSAT survey targets for LOB / CBU through delivery excellence. Manage key engagement/Projects, Address delivery challenges and issues working with offshore team. Address onsite staffing needs. Periodic review with customer contacts and update SLK management regularly Collaborate with customer's sourcing team for timely Work Order / SOW sign-off, and collection of Invoices. Regular Status Reporting and address any compliance related matters with customers. Collaborate with internal recruitment team for fulfilling onsite positions. Ensure Talent Management through upskilling, succession & progression planning. Ensure attrition percentage is less than the prescribed value for the LOB/CBU. Ensure the required gross margins targets are met while onboarding the new candidates EDUCATION QUALIFICATION Degree: B.E, MBA Certifications (if any): Optional MINIMUM EXPERIENCE REQUIRED Overall (in years): 15-18 years Relevant (in years): 5 years DOMAIN/ FUNCTIONAL SKILLS Knowledge of domain of the vertical/business unit In-touch with key developments in the business across industry

Job Title: Delivery Head Location: Noida Experience: 15+ Years Employment Type: Full-Time About Qualtech Edge: Qualtech Edge is an ISO 9001:2008 certified IT Software & Product Development company focused exclusively on the BFSI domain . Though we are a 22-year-old organization , we continue to operate with a startup mindsetagile, innovation-driven, and growth-focused . We have successfully delivered large-scale digital transformation and lending solutions to reputed Indian and multinational BFSI clients Our product miFIN is widely used by various NBFCs and Banks for end-to-end management of their Lending and Leasing businesses. With a highly skilled team, deep domain expertise, and a client-first mindset, Qualtech combines people, processes, and technology to solve real business challenges and deliver measurable ROI. Our leadership comprises professionals from IITs , Citigroup , Infosys , Barclays and other top institutionsforming the DNA of an organization built on excellence, ownership, and agility. We invite high-performing professionals who believe in ownership, innovation, and speed to be a part of Team Qualtech and shape our next exponential phase of growth. Know more: www.qualtechedge.com Overview of the Role: We are looking for a seasoned and strategic Delivery Head for our IT Services business, to lead account growth, project execution, and client success across BFSI engagements. This leadership role involves overseeing cross-functional delivery teams, ensuring financial health (revenue, margin), and maintaining high service quality while nurturing long-term client relationships. Key Responsibilities: 1. Project Delivery Management Lead the execution of complex, multi-location IT projects within BFSI using Agile and/or Waterfall methodologies. Guide Project Managers in detailed planning, milestone tracking, quality assurance, governance and client communication. Ensure timely and high-quality delivery while managing risks, dependencies, and escalations proactively. 2. Revenue Management Own revenue growth targets for assigned accounts by tracking forecasts vs. actuals. Identify cross-sell/up-sell opportunities and convert them into new revenue streams. Partner with sales, pre-sales, and product teams to craft solution-oriented client proposals. 3. Margin Management & Cost Optimization Maintain healthy gross margins by ensuring optimal resource allocation, lean delivery, and cost control. Detect early signs of margin slippage and implement preventive actions such as re-scoping or resource optimization. Drive automation and delivery efficiency initiatives to lower cost per project. 4. Team Leadership & Resource Management Lead large delivery organizations including PMs, Developers, QA, Architects, and Business Analysts. Build a high-performance team culture through mentorship, goal setting, and accountability. Own team hiring, engagement, performance management, and succession planning. 5. Client & Stakeholder Management Act as the single point of contact for senior client stakeholders and executive sponsors. Lead governance calls, QBRs, and strategic reviews to ensure stakeholder alignment and satisfaction. Ensure transparency and timely communication on project progress, risks, and milestones. 6. Process Excellence & Methodology Champion adoption of delivery frameworks and tools that ensure repeatability, quality, and audit readiness. Standardize delivery operations and ensure process maturity across accounts. Encourage retrospectives, innovation days, and cross-team learnings for continuous improvement. 7. Rate & Contract Management Lead contract discussions (Fixed-Price/T&M) and rate negotiations with clients and vendors. Ensure commercial agreements are aligned with delivery scope and financial goals. Monitor SoW compliance and ensure avoidance of scope creep or unbilled work. 8. BFSI Domain Leadership Ensure BFSI compliance, regulatory alignment, and domain-specific value delivery. Act as a domain advisor to internal teams and external clientsespecially across lending, insurance, and digital banking functions. Leverage domain understanding to design and recommend scalable solutions to clients. Qualifications & Skills: 15+ years of experience in IT delivery leadership roles, with 5+ years managing large programs and teams. Proven track record of leading 200250+ team members across multi-client, multi-project engagements. Strong grasp of project financials, including revenue planning , P&L management , and cost optimization . Expert in Agile & Waterfall delivery methodologies and associated governance models. Deep domain expertise in Banking, Lending, Insurance , or Digital Financial Services. Strong proficiency in MS Office tools including Excel, PowerPoint, Word, and MS Project. Hands-on experience managing Fixed-Price and T&M projects and client contracts. Excellent leadership, negotiation, and client relationship management skills. Candidates from the Infrastructure domain will not be considered. Why Join Us? Operate in a startup culture backed by 22 years of industry stability. Opportunity to own delivery, client relationships, and P&L at a strategic level. Be part of Indias leading BFSI-focused IT and product development company . Collaborate with a visionary leadership team and a high-performing technical performing technical workforce. Drive digital transformation and real impact in the BFSI sector.

Key Responsibilities - Lead and grow the global software engineering practice across industries, with specific focus on Fintech, Telecom and Media - Define and evolve best practices, methodologies, and frameworks for modern software delivery (cloud-native, Agile, DevSecOps, AI-powered engineering) - Build capability roadmaps to develop talent and skills within the practice - Partner closely with sales, pre-sales, and delivery teams to support solutioning,pro posals, and client engagements globally - Evangelise and lead Nomiso Asset building- ByteLens, Intelli-Q, Pulse 360 - Serve as a thought leader for clients and internal teams on modern architectures,engineering practices, and emerging technologies (cloud, AI, platforms) - Ensure delivery excellence, operational rigor, and quality across engagements - Collaborate with senior leadership to align the practice with Nomiso's business strategy and growth objectives. Architecture & Design : - Lead the design and development of system architectures for engineering projects, ensuring scalability, performance, and security. - Define technical standards and guidelines to be followed by the development teams. - Able to bring architecture and designs into problems that are able to meet current and future needs. - Always forward looking, staying a step ahead, and be knowledgeable on what is going on in the industry, aware of new technologies that are popping up Hands on Experience : - Should be hands on. Able to sit and work with engineers to code a complex problem/use case - Able to debug and find the issue in software within short span of time - Propose remediation options and later come up with permanent fixes. Technical Leadership : - Provide technical leadership and guidance to engineering teams, ensuring adherence to best practices and architectural principles. - Review and approve system designs and implementations, ensuring alignment with architectural vision. - Present new ideas in conferences - Write papers/blogs. Good to see ideas getting published in reputed journals like IEEE/ACM, getting patents for new tech/solutions, etc. Solution Development : - Collaborate with cross-functional teams to develop and implement technical solutions that meet business requirements and technical standards. - Oversee the integration of new technologies and methodologies into existing systems. Performance Optimization : - Identify and address system performance issues, optimizing code, architecture, and infrastructure to enhance efficiency and scalability. - Conduct regular performance reviews and capacity planning. Risk Management : - Identify potential technical risks and develop mitigation strategies to address them. - Ensure compliance with industry standards, regulations, and security protocols. Stakeholder Communication : - Work closely with internal and external stakeholders, CxOs, VPs, Directors, project managers, engineers, and other stakeholders to understand project requirements and deliver technical solutions. - Provide regular updates on architectural decisions, progress, and challenges. Continuous Improvement : - Identify opportunities for innovation and process improvement within the architecture and development process. - Stay updated with the latest industry trends and technologies to ensure the company's solutions remain cutting-edge. Work Experience : - Overall 15+ years of experience, with at least 10 years of experience in architectural roles in engineering or technology-driven environments. - Deep understanding of software engineering principles, system architecture, and large-scale system integration. - Proven experience in leading technical teams and delivering complex technical projects. - Experience working in multiple technology and business problem domains. Must Have Skills : - Strong knowledge of system architecture, design patterns, and best practices - Experience with various technology stacks, including front-end, back-end, and cloud-based solutions. - Strong leadership and communication skills, with the ability to effectively guide technical teams and interact with clients and stakeholders. - Excellent problem-solving and decision-making abilities, focusing on achieving technical objectives while managing constraints. - Familiarity with different development methodologies and tools (eg.,Agile, Scrum, JIRA, Confluence) - Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements. - Certification in relevant technical or architectural domains is a huge plus (e.g., TOGAF, AWS Certified Solutions Architect). (nice to have but not a must) - Excellent technical document writing skills Personal Attributes : - Strong leadership qualities and the ability to inspire and guide teams. - Excellent communication and interpersonal skills. - High attention to detail and a commitment to quality. - Proactive and solution-oriented mindset. - Adaptable and able to handle changing priorities and requirements. - Strong analytical and problem-solving skills. - Strong sense of ownership and determination to solve technical problems. KPI's : - Design Quality : % of architectural designs accepted by customers or stakeholders without major rework. - System Performance : Uptime % (Systems meeting SLA) and response time improvements post-implementation. - Technical Debt : Ratio of resolved vs. incurred technical debt. - Stakeholder Satisfaction : Stakeholder feedback scores on delivered architectures. - Innovation : Number of new technologies or methodologies implemented. - On-Time Delivery : % of architectural deliverables completed on schedule. - Risk Mitigation : Number of risks identified and mitigated before impacting the project. - Code and System Quality : % of code and systems passing quality reviews without significant issues. - Collaboration : Frequency and effectiveness of cross-team collaboration. - Team Development : Improvement in team skills and successful mentoringoutcomes.

Key Responsibilities - Lead and grow the global software engineering practice across industries, with specific focus on Fintech, Telecom and Media - Define and evolve best practices, methodologies, and frameworks for modern software delivery (cloud-native, Agile, DevSecOps, AI-powered engineering) - Build capability roadmaps to develop talent and skills within the practice - Partner closely with sales, pre-sales, and delivery teams to support solutioning,pro posals, and client engagements globally - Evangelise and lead Nomiso Asset building- ByteLens, Intelli-Q, Pulse 360 - Serve as a thought leader for clients and internal teams on modern architectures,engineering practices, and emerging technologies (cloud, AI, platforms) - Ensure delivery excellence, operational rigor, and quality across engagements - Collaborate with senior leadership to align the practice with Nomiso's business strategy and growth objectives. Architecture & Design : - Lead the design and development of system architectures for engineering projects, ensuring scalability, performance, and security. - Define technical standards and guidelines to be followed by the development teams. - Able to bring architecture and designs into problems that are able to meet current and future needs. - Always forward looking, staying a step ahead, and be knowledgeable on what is going on in the industry, aware of new technologies that are popping up Hands on Experience : - Should be hands on. Able to sit and work with engineers to code a complex problem/use case - Able to debug and find the issue in software within short span of time - Propose remediation options and later come up with permanent fixes. Technical Leadership : - Provide technical leadership and guidance to engineering teams, ensuring adherence to best practices and architectural principles. - Review and approve system designs and implementations, ensuring alignment with architectural vision. - Present new ideas in conferences - Write papers/blogs. Good to see ideas getting published in reputed journals like IEEE/ACM, getting patents for new tech/solutions, etc. Solution Development : - Collaborate with cross-functional teams to develop and implement technical solutions that meet business requirements and technical standards. - Oversee the integration of new technologies and methodologies into existing systems. Performance Optimization : - Identify and address system performance issues, optimizing code, architecture, and infrastructure to enhance efficiency and scalability. - Conduct regular performance reviews and capacity planning. Risk Management : - Identify potential technical risks and develop mitigation strategies to address them. - Ensure compliance with industry standards, regulations, and security protocols. Stakeholder Communication : - Work closely with internal and external stakeholders, CxOs, VPs, Directors, project managers, engineers, and other stakeholders to understand project requirements and deliver technical solutions. - Provide regular updates on architectural decisions, progress, and challenges. Continuous Improvement : - Identify opportunities for innovation and process improvement within the architecture and development process. - Stay updated with the latest industry trends and technologies to ensure the company's solutions remain cutting-edge. Work Experience : - Overall 15+ years of experience, with at least 10 years of experience in architectural roles in engineering or technology-driven environments. - Deep understanding of software engineering principles, system architecture, and large-scale system integration. - Proven experience in leading technical teams and delivering complex technical projects. - Experience working in multiple technology and business problem domains. Must Have Skills : - Strong knowledge of system architecture, design patterns, and best practices - Experience with various technology stacks, including front-end, back-end, and cloud-based solutions. - Strong leadership and communication skills, with the ability to effectively guide technical teams and interact with clients and stakeholders. - Excellent problem-solving and decision-making abilities, focusing on achieving technical objectives while managing constraints. - Familiarity with different development methodologies and tools (eg.,Agile, Scrum, JIRA, Confluence) - Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements. - Certification in relevant technical or architectural domains is a huge plus (e.g., TOGAF, AWS Certified Solutions Architect). (nice to have but not a must) - Excellent technical document writing skills Personal Attributes : - Strong leadership qualities and the ability to inspire and guide teams. - Excellent communication and interpersonal skills. - High attention to detail and a commitment to quality. - Proactive and solution-oriented mindset. - Adaptable and able to handle changing priorities and requirements. - Strong analytical and problem-solving skills. - Strong sense of ownership and determination to solve technical problems. KPI's : - Design Quality : % of architectural designs accepted by customers or stakeholders without major rework. - System Performance : Uptime % (Systems meeting SLA) and response time improvements post-implementation. - Technical Debt : Ratio of resolved vs. incurred technical debt. - Stakeholder Satisfaction : Stakeholder feedback scores on delivered architectures. - Innovation : Number of new technologies or methodologies implemented. - On-Time Delivery : % of architectural deliverables completed on schedule. - Risk Mitigation : Number of risks identified and mitigated before impacting the project. - Code and System Quality : % of code and systems passing quality reviews without significant issues. - Collaboration : Frequency and effectiveness of cross-team collaboration. - Team Development : Improvement in team skills and successful mentoringoutcomes.

Job Summary: We are seeking a seasoned Technical Delivery Program Manager with expertise in Telecom OSS/BSS transformation, system integration, and managed services. The ideal candidate will lead delivering programs, ensuring seamless execution across global teams. This role requires strong leadership skills, financial acumen, modern software engineering steps & process and technical expertise in OSS/BSS to drive successful program execution, stakeholder engagement, and business innovation. About the Role Were looking for an experienced Technical Delivery Program Manager to lead large-scale Telecom OSS/BSS transformation and system integration programs. This role blends delivery leadership, engineering excellence, stakeholder engagement, and business management. Youll drive complex programs across global teams with a focus on speed, quality, and customer success. Key Responsibilities : - Lead delivery of OSS/BSS transformation programs end-to-end. - Ensure outcomes through modern software practices (Agile, DevOps) - Manage cross-functional global teams, fostering alignment across engineering, operations, and business. - Own SDLC execution from requirement to deployment. - Build and maintain strong customer relationships, manage escalations and governance. - Own P&L, drive cost control, budgeting, and growth. - Support pre-sales, RFPs, and solutioning efforts. - Strengthen delivery through automation, DevOps, and ITSM best practices. - Build high-performing teams, mentor talent, and drive a culture of innovation What You Bring : - 16+ years in delivery and program management within telecom OSS/BSS. - Background in software engineering with transition into leadership roles. - Deep technical understanding of OSS/BSS, DevOps, ITSM, and system integration. - Hands-on familiarity with : 1. Tools like Jira, GitHub, Azure DevOps 2. Monitoring (Splunk, Dynatrace), ITSM (ServiceNow) 3. CI/CD, containers (Docker, K8s), infra-as-code (Terraform, Ansible) - Proven ability to lead global teams, manage complex programs, and deliver outcomes. - Strong communication, problem-solving, and stakeholder management skills Preferred : - Bachelor's in Engineering - Certifications (PMP, ITIL, SAFe, etc.) - Experience with OSS/BSS products (Amdocs, Netcracker, Ericsson) - Exposure to AI-driven automation in telecom - Familiarity with global delivery models

Position - Practice Delivery Head for Salesforce. Director Level Job Location - Bangalore - 1st Preference, Pune, Hyderabad, Chennai Experience - 19 to 25 Years Quick summary of the role. Managing delivery of Salesforce complex and large programs/accounts of size 800+ FTEs and revenue of $100+ Mn, manage “C” level customer relationships and identify opportunities of growth. Total experience of 17+ years in Salesforce/CRM space with at least 10+ years as a Delivery leader/PDL

Come join a company that is revolutionizing cloud security and empowering businesses to thrive in the cloud. Wiz, the fastest-growing startup ever, is dedicated to assisting organizations in securing cloud environments that will drive their businesses forward. Trusted by security teams globally, we have a track record of success and a culture that values top-tier talent. Our Wizards from across 13 countries collaborate to safeguard the infrastructure of our numerous customers, which include over 45% of the Fortune 100 companies relying on us to scan and secure over 230 billion files daily. As a prominent player in a vast and expanding market, there is ample opportunity for you to make a significant impact. At Wiz, you will have the freedom to think innovatively, envision big ideas, and utilize your full range of skills to contribute to our unprecedented growth. Join our team and help us build secure cloud environments that enable top companies to accelerate their pace. In this role, you will be reporting to the Regional Sales Director - North & West India and will collaborate with a team of Wizards dedicated to understanding our customers" business needs. Our primary focus is on constructing a secure infrastructure for their cloud environments by deeply understanding their business, asking questions, listening attentively, and providing educational support. **Responsibilities:** - Lead with curiosity to comprehend our customers" complex business challenges - Showcase a thorough understanding of Wiz Cloud Security Solutions and their value to our customers in the cloud segment - Exhibit the ability to engage and provide advice to CISO level executives with industry insights; Foster and nurture executive relationships with customers - Develop and close deals consistently to meet or surpass quarterly sales targets, reflecting Wiz values - Collaborate with the Wiz partner ecosystem to maximize market opportunities - Maintain precise pipeline management with expert-level forecasting - Establish effective working relationships with Solutions Engineering, Customer Success, Product, Marketing, Delivery, and Executive teams to align strategies and accomplish company goals **Requirements:** - Minimum 5 years of closing experience in the cloud/security sector in North India, preferably in a predominant hunting role - Proven track record of selling in a competitive market - Experience in a hypergrowth/start-up environment - Ability to forge strong internal partnerships with key business units and their stakeholders - A consultative and professional approach to engaging with customers - Capability to manage multiple opportunities in different stages - Demonstrated success in managing accounts in the cloud or cybersecurity domain to enhance business growth - Resilience, adaptability, flexibility, and a strong team-player mentality By applying to this role, you acknowledge that Wiz will handle your personal data in accordance with Wiz's Privacy Policy.,

Wipro Limited is a leading technology services and consulting company dedicated to creating innovative solutions for clients" most complex digital transformation needs. With a comprehensive portfolio of capabilities in consulting, design, engineering, and operations, Wipro aims to help clients achieve their boldest ambitions and establish sustainable businesses. With a global presence spanning 65 countries and over 230,000 employees and business partners, Wipro is committed to supporting customers, colleagues, and communities in an ever-evolving world. For more information, visit www.wipro.com. In the role of a Delivery Manager at Wipro, your primary objective is to ensure the excellent delivery of technology solutions and products to clients, maintaining exceptional customer service standards. This involves overseeing service delivery, meeting contractual commitments, managing budgets, resolving issues, optimizing resource allocation, and nurturing a skilled team of delivery resources. Key Responsibilities: - Ensure all contractual and SLA commitments are met, with a focus on contract compliance and adherence. - Monitor and review project delivery parameters to ensure quality delivery within budget and timelines. - Act as an advisor to service delivery managers, resolving technical or operational issues and escalating complex escalations when necessary. - Drive resource planning and fulfillment, ensuring the right manpower with requisite skills is allocated to client deliveries. - Collaborate with the process excellence team to drive continuous improvement initiatives and ensure top-line revenue growth and bottom-line margins. - Contribute to revenue and profitable growth by meeting revenue targets, identifying new opportunities, and supporting the deployment of new technologies and services within client accounts. - Develop and leverage relationships in accounts to build customer-centricity, identify key stakeholders, and strengthen client relationships. - Drive delivery transformation through automation and innovation focus, deploying automation-led solutions and enhancing productivity and quality of services. Mandatory Skills: Delivery Management Experience: 8-10 Years At Wipro, we are reinventing ourselves to become a modern digital transformation partner with ambitious goals. We are seeking individuals who are inspired by reinvention and are committed to evolving themselves, their careers, and their skills. Join us in building a business powered by purpose and be a part of an organization that empowers you to design your own reinvention. Come to Wipro and realize your ambitions. We welcome applications from individuals with disabilities.,

Axiom Software Solutions is hiring! Job Title: Technical Delivery Lead Recruitment & Candidate Delivery Experience Required: 8-10 Years Location: [Noida/Onsite] Department: Recruitment Delivery / Talent Operations Job Summary: We are seeking a highly organized and experienced Technical Delivery Lead to manage and streamline the end-to-end candidate delivery process across multiple client accounts. This role requires hands-on leadership in recruitment operations, team coordination, and delivery tracking to ensure timely closures and client satisfaction. The ideal candidate will come with a strong background in IT staffing, technical recruitment, and candidate lifecycle management. Required Skills and Qualifications: Bachelors degree in any discipline (preferred: HR, IT, or Business Management). 8-10 years of experience in IT recruitment/staffing, with at least 3+ years in a delivery leadership role. Strong understanding of technical roles, skills, and IT hiring practices. Proven experience managing high-volume hiring and multi-client delivery pipelines. Excellent communication, stakeholder management, and reporting skills. Proficient in using ATS/CRM systems, Excel/Google Sheets, and recruitment dashboards. Ability to handle pressure, manage multiple priorities, and lead a team effectively. Apply now on naman.kumar@axiomsoftwaresolutions.com or refer someone great!

PURPOSE OF THE ROLE This role is responsible for managing the overall customer relationship for a CBU or an LOB (within a CBU) and is accountable for building/sustaining relationships with customers, meeting revenue targets, building people competency, and regularly engaging with people at an onsite location in disseminating SLK's vision and values. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Achieve annual revenue targets for LOB or CBU through new wins, and sustaining existing business. Achieve the P&L targets set while working on new engagement Ensure customer delight - Build/Sustain Customer Relationship through regular customer connects/reviews. Achieve CSAT survey targets for LOB / CBU through delivery excellence. Manage key engagement/Projects, Address delivery challenges and issues working with offshore team. Address onsite staffing needs. Periodic review with customer contacts and update SLK management regularly Collaborate with customer's sourcing team for timely Work Order / SOW sign-off, and collection of Invoices. Regular Status Reporting and address any compliance related matters with customers. Collaborate with internal recruitment team for fulfilling onsite positions. Ensure Talent Management through upskilling, succession & progression planning. Ensure attrition percentage is less than the prescribed value for the LOB/CBU. Ensure the required gross margins targets are met while onboarding the new candidates EDUCATION QUALIFICATION Degree: B.E, MBA Certifications (if any): Optional MINIMUM EXPERIENCE REQUIRED Overall (in years): 15-18 years Relevant (in years): 5 years DOMAIN/ FUNCTIONAL SKILLS Knowledge of domain of the vertical/business unit In-touch with key developments in the business across industry

Profile: Program Manager IV-IN Skillset: Prior customer success or sales operations business operations experience managing programs around churn, customer retention and growth . Job Profile Summary Lead a program or multiple projects from start to finish. Inspires confidence in the team, senior management, and the business community implementing the project solution. Leads efforts to improve existing processes or programs and designs new systems or processes as required. Career Level Summary Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines Solves complex problems Works independently, receives minimal guidance May lead projects or project steps within a broader project or may have accountability for ongoing activities or objectives Acts as a resource for colleagues with less experience Level at which career may stabilize for many years or until retirement Critical Competencies Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results. Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success. Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions. Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions. Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders. Key Responsibilities Planning and execution of a highly complex dedicated program or multiple, highly complex, projects. Reviewing and fully understanding all program/project requirements (business and technical). Collaborating with internal stakeholders as well as coordinating across functions, internally and externally, to ensure delivery within scope, budget, and schedule. Developing and documenting business processes. Evaluating business processes and identifying areas where efficiencies may be gained. Developing and implementing solutions to gain efficiencies. Education Bachelor's Degree required, preferably in field related to role. At the managers discretion, additional relevant experience may substitute degree requirement Project certification a plus (PMP, Six Sigma, etc.) Experience on Customer Success or Sales Experience and Skills 8 -12 years of experience in the field of role required Budget Management Business Analytics Coaching/Counseling Defect Management Delivery Management Financial Acumen Jira Software Skills Leadership Negotiation Skills People Management Presentation Building Public Speaking Process Improvement Project Management Risk Assessment/Management Stakeholder Management (external/internal) Technical Acumen

About Company: Nomiso is a product and services engineering company. We are a team of Software Engineers, Architects, Managers, and Cloud Experts with expertise in Technology and Delivery Management. Our mission is to Empower and Enhance the lives of our customers, through efficient solutions for their complex business problems. At Nomiso we encourage entrepreneurial spirit - to learn, grow and improve. A great workplace, thrives on ideas and opportunities. That is a part of our DNA. We re in pursuit of colleagues who share similar passions, are nimble and thrive when challenged. We offer a positive, stimulating and fun environment with opportunities to grow, a fast-paced approach to innovation, and a place where your views are valued and encouraged. We invite you to push your boundaries and join us in fulfilling your career aspirations! Roles and Responsibilities: SME in at least one functional module of the system or service Design and quality ownership of the service owned as the the SME Say/do ratio of > 95% in execution Code reviews and quality gatekeeper for the SME area Assist and mentor junior members Responsible for enforcing code reviews and test coverage Ensure no regressions in the modules owned Serve on interview panels and help grow the organization Must Have Skills: Overall 7+ years of experience in software engineering. 3+ yr experience with Ruby on Rails Good understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3. Solid experience with web services. Understanding of JavaScript dependency management and build tools. Experience with MongoDB, Postgresql, MySQL database. Comfortable in a work environment that requires strong problem-solving skills and independent self-direction coupled with team collaboration and open communication Understanding of RESTful web services Work in a fast-paced, creative atmosphere to develop new ideas that adapt to evolving user needs Experience using Git / GitHub. NomiSo India Private Limited, 2025, All rights reserved Qualification: A Bachelor s or Master s degree in Computer Science Engineering or technical degree About Nomiso: Nomiso is a product and services engineering company. We are a team of Software Engineers, Architects, Managers, and Cloud Experts with expertise in Technology and Delivery Management. Our mission is to Empower and Enhance the lives of our customers, through efficient solutions for their complex business problems. At Nomiso we encourage entrepreneurial spirit - to learn, grow and improve. A great workplace, thrives on ideas and opportunities. That is a part of our DNA. We re in pursuit of colleagues who share similar passions, are nimble and thrive when challenged. We offer a positive, stimulating and fun environment with opportunities to grow, a fast-paced approach to innovation, and a place where your views are valued and encouraged. We invite you to push your boundaries and join us in fulfilling your career aspirations!

Roles and Responsibilities The role of Delivery Manager is crucial for ensuring the successful delivery of projects and services to clients. It requires a combination of leadership, project management, communication, and technical skills. This position is responsible for overseeing the delivery of projects and services to clients, ensuring that they meet the agreed-upon quality standards, timelines, and budgets. Below is an overview of the key responsibilities, required skills, and qualifications for the role of Delivery Manager. Leading a large team with complete P&L ownership, servicing multiple engagements with varied offerings. Actively supporting sales teams in new logo acquisition and solutions teams in designing innovative solutions to business needs. Networking with senior stakeholders in the region and positioning the company as a partner of choice. Lead the overall strategy for Engineering teams in India and oversee future growth. Leading pricing strategies, contract renewals and driving P&L in long term deals. Monitor risks throughout the project lifecycle and adjust plans as necessary. Strong organizational and multitasking abilities. Qualifications Required Minimum 18 - 20 years of experience in IT Product Services & from Computer Engineering / Computer Science background. Skills and Experience Required Must have handled large projects in cloud applications, with different verticals / industries. Must have grown & driven offshore and Headcount> 200 employees in offshore. Proven experience in high volume ramp-ups of teams. Proven & experience in client management, coordination, and negotiation skills. Must have the ability to connect closely with the customer, mine and penetrate customers. Cross sell enhancements or value adds to bring in new business from existing clients. Proven experience in Delivery Management for cross& next-gen skills and projects, using methodologies such as Agile (SCRUM, Feature Driven, Lean, etc.) Preferred expertise in Java, Spring, Hibernate, Web Services, Cloud, Microservices Must be well-read/versed in NextGen technologies such as Digital, Cloud, Analytics, Big Data, AI-ML etc. Proven experience in Pre-Sales & Solutioning for deals, RFPs/RFIs, proposals, etc. Strong P&L & Operational Management experience. Strong People Management, Mentoring and leadership skills. Excellent written, spoken and presentation skills.

Overview This role combines the expertise of a Data Analyst with the leadership and project management skills of a Technical Program Manager. The Data Analyst & TPM will be responsible for collecting, analyzing, and interpreting data to drive informed decision-making, while also managing technical programs from initiation to closure, ensuring successful delivery and meeting project objectives. Primary Responsibilities: Initiate, plan, execute, monitor, and close cross-functional technical programs. Develop and manage program roadmaps, timelines, and budgets. Identify and manage program risks and issues. Communicate program status and progress to stakeholders. Collaborate with technical teams to ensure successful program delivery. Conducting and facilitating Scrum events like Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective. Ensuring these events are productive and adhere to Scrum guidelines. Keeping meetings on time and focused. Helping the team improve their self-organization and self-management. Fostering an environment of open communication and collaboration within the team. Collaborating with the Product Owner to ensure the product backlog is prioritized and refined. Helping the team define and maintain quality standards. Ensuring that deliverables are up to quality standards at the end of each Sprint. Qualifications Skills and Experience: Knowledge of Scrum and Agile Methodologies Strong Communication and Facilitation Skills Conflict Resolution Skills Problem-Solving Skills Leadership and Coaching Skills Organizational Skills Empathy and Interpersonal Skills Ability to Work Independently and as Part of a Team Experience with project management methodologies (e.g., Agile, Waterfall). Excellent communication, presentation, and interpersonal skills. Ability to work independently and as part of a team.

Drive end-to-end program planning, execution, and evaluation, ensuring timely delivery, stakeholder alignment, and quality outcomes. Implement best practices, resolve risks, and lead continuous improvement aligned with coaching industry standards. Health insurance

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities,collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow.Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your role Lead Digital Workplace tribe in Invent India consist of 20+ consultants. Drive maturity and growth of this consulting tribe by working with customers, geo-based teams and consultants. Drive GTM activity including customer conversations, pre-sales and global RFPs response. Lead and participate in local and global customer engagements. Oversee the implementation and integration of Low Code technologies (such as MS Power Platform), MS Copilot, Agentic AI and other Generative AI solutions within the Workplace Collaborate with cross-functional teams to drive digital transformation initiatives and enhance organizational efficiency. Provide strategic guidance and support for process consulting and improvement efforts. Your Profile 15+ years of experience in Digital Workplace technologies, including MS Power Platform, Low Code technologies, MS Copilot, and Generative AI Strong understanding of process consulting and digital transformation principles Excellent leadership, communication, and interpersonal skills Ability to work effectively in a fast-paced, dynamic environment Strong problem-solving and analytical skills Ability to engage clients, conduct workshops and sessions and ability to create engaging presentations and pitches to various clients Bachelor's degree in a related field; advanced degree preferred Lead and inspire large, distributed teams, delivering superior outcomes for global clients. Engage directly with C-level executives to shape strategies and make informed decisions that drive corporate success. Implement structured initiatives for leadership development, succession planning, and team competency enhancement Extensive experience in leading strategic planning, implementation, and management of modern workplace transformation. Expertise in transformation management, program management, and value management of workplace solutions. Demonstrated ability to communicate complex IT concepts effectively to C-level stakeholders. What you will love about working here We recognize the significance of flexible work arrangements to provide support . Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI.

Colruyt India is looking for a Leader who would take up the role of (Associate) Delivery Head for Application Development and Maintenance teams in Service Center ADM- This Service Center delivers projects and programs using emerging technologies and tools in Java, Mainframe etc to support Colruyt Group business in a global working model- They also do support and maintenance of the custom applications / packages Roles Responsibilities of (Associate) Delivery Head: Delivery Management: Responsible for the service delivery on the services team is delivering Responsible for delivery of Projects / Programs under his / her portfolio Responsible for the Production support and bug fixing activities Responsible for Stakeholder Management and achieve high customer satisfaction Support the Project Managers and Delivery Managers in the project / program delivery Ensuring that everyone in the team knows and executes his or her role in the service delivery Responsible for cost / budget management Reporting on project status to stakeholders Introduce best practices within the team to maximize the team s productivity Change Management Qualification: BE/B Tech

Shift Timings: APAC (6 AM to 3 PM IST) EMEA (1 PM to 10 PM IST) NAM (6:30 PM to 3:30 PM IST) Minimum Academic Qualifications Graduation (B. ComBBM) Post Graduation (M.Com/MBA/PGDM) Experience Span: 2 to 3 years of experience in handling a team of a minimum of 5-6 members with experience in Confirmations, Reconciliation and an overall experience of 3 to 5 years Process/Activities with Experience: Should have understanding of Confirmations activities likeIndexing, Affirmations, Drafting, Incoming Review, Matching and Chasing Should be aware of CFTC, EMIR guidelines Should be aware of the upstream and downstream activities and its implications Should be aware of electronic confirmation platforms like Markitwire, DTCC Should have basic product knowledge for Fixed Income, CDS, IRS, Equity Swaps, Equity Options, FX Forward, FX Options, Commodities Should able to communicate effectively with global counterparties and trade support groups to explain, resolve discrepancies & breaks Ability to work under pressure to manage multiple deadlines & cut-offs throughout the day Should have hands on experience on Excel (Basic as well as Advance) Willingness to continuously learn, upgrade skills and stay relevant to business demands Should be able to work with teams across time-zones and cultures Should be organized, detail oriented, flexible, self-starter & highly motivated Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Should be good with numbers and ability to derive information from data Should be excellent multi-tasking, creative problem solving and a good team player Financial Products Knowhow: Fixed Income (Interest Rate Swap & Credit Default Swaps), Equity Swaps, Equity Options, FX Forward, FX Option, NDF, Accumulators, etc. Tools/industry utilities Preferred hands-on & understanding of Confirmation workflows, DTCC, Markitwire, etc. Reporting/Client Management: We follow a practice of managing reports & matrices within deadlines and with 100% accuracy. Understanding the requirements, data to be used & distribution list on the reports. Reporting the BAU & KRIs to senior management & client. We give utmost priority to our clients and their requirements, adhere to the requirements and follow a strict procedure of reporting Other : Knowledge of/prior experience with offshoring processes and methodologies highly preferred Seeking a challenging new position in a dynamic high growth company and industry Should be good with logical and quantitative abilities Excellent interpersonal skills ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team Role and Responsibility: As part of our Confirmations management team, you will be managing a team of 5-6 members and will be responsible for meeting KPIs and SLAs which are defined in the process. You will be primary point of contact with our client partners for any BAU related queries, escalation requirements and to improve processes and controls that build capacity and scale. Your role will be to execute process functions and liaise with Middle office and counter parties for multiple OTC products. Supporting managers in handling daily issues and assume the role of a process SME. Handling and resolving queries related to confirmation by the data provided to you by the system & counter parties. Independently handle clients establish self as a valued partner Independently handle all client escalations and lead mitigation steps to prevent future escalations Grooming As and SAs to manage process and risk effectively Set goals and targets for team and give effective feedbacks on performance Build domain expertise and lead from the front Training, delivery management, mentoring Help knowledge management endeavour by sharing process knowledge and best practices within the teams minimize program dependence on self and other key member Should be able to work with business partners of knowledge management, talent acquisition & quality teams for an excellent compliance

Shift Timings: APAC (6 AM to 3 PM IST) EMEA (1 PM to 10 PM IST) NAM (6:30 PM to 3:30 PM IST) Minimum Academic Qualifications Graduation (B. ComBBM) Post Graduation (M.Com/MBA/PGDM) Experience Span: 2 to 3 years of experience in handling a team of a minimum of 5-6 members with experience in Confirmations, Reconciliation and an overall experience of 3 to 5 years Process/Activities with Experience: Should have understanding of Confirmations activities likeIndexing, Affirmations, Drafting, Incoming Review, Matching and Chasing Should be aware of CFTC, EMIR guidelines Should be aware of the upstream and downstream activities and its implications Should be aware of electronic confirmation platforms like Markitwire, DTCC Should have basic product knowledge for Fixed Income, CDS, IRS, Equity Swaps, Equity Options, FX Forward, FX Options, Commodities Should able to communicate effectively with global counterparties and trade support groups to explain, resolve discrepancies & breaks Ability to work under pressure to manage multiple deadlines & cut-offs throughout the day Should have hands on experience on Excel (Basic as well as Advance) Willingness to continuously learn, upgrade skills and stay relevant to business demands Should be able to work with teams across time-zones and cultures Should be organized, detail oriented, flexible, self-starter & highly motivated Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Should be good with numbers and ability to derive information from data Should be excellent multi-tasking, creative problem solving and a good team player Financial Products Knowhow: Fixed Income (Interest Rate Swap & Credit Default Swaps), Equity Swaps, Equity Options, FX Forward, FX Option, NDF, Accumulators, etc. Tools/industry utilities Preferred hands-on & understanding of Confirmation workflows, DTCC, Markitwire, etc. Reporting/Client Management: We follow a practice of managing reports & matrices within deadlines and with 100% accuracy. Understanding the requirements, data to be used & distribution list on the reports. Reporting the BAU & KRIs to senior management & client. We give utmost priority to our clients and their requirements, adhere to the requirements and follow a strict procedure of reporting Other : Knowledge of/prior experience with offshoring processes and methodologies highly preferred Seeking a challenging new position in a dynamic high growth company and industry Should be good with logical and quantitative abilities Excellent interpersonal skills ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team Role and Responsibility: As part of our Confirmations management team, you will be managing a team of 5-6 members and will be responsible for meeting KPIs and SLAs which are defined in the process. You will be primary point of contact with our client partners for any BAU related queries, escalation requirements and to improve processes and controls that build capacity and scale. Your role will be to execute process functions and liaise with Middle office and counter parties for multiple OTC products. Supporting managers in handling daily issues and assume the role of a process SME. Handling and resolving queries related to confirmation by the data provided to you by the system & counter parties. Independently handle clients establish self as a valued partner Independently handle all client escalations and lead mitigation steps to prevent future escalations Grooming As and SAs to manage process and risk effectively Set goals and targets for team and give effective feedbacks on performance Build domain expertise and lead from the front Training, delivery management, mentoring Help knowledge management endeavour by sharing process knowledge and best practices within the teams minimize program dependence on self and other key member Should be able to work with business partners of knowledge management, talent acquisition & quality teams for an excellent compliance .

Shift Timings: APAC (6 AM to 3 PM IST) EMEA (1 PM to 10 PM IST) NAM (6:30 PM to 3:30 PM IST) Minimum Academic Qualifications Graduation (B. Com /BBM) Post Graduation (M.Com/MBA/PGDM) Experience Span: 2 to 3 years of experience in handling a team of a minimum of 5-6 members with experience in Confirmations, Reconciliation and an overall experience of 3 to 5 years Process/Activities with Experience: Should have understanding of Confirmations activities likeIndexing, Affirmations, Drafting, Incoming Review, Matching and Chasing Should be aware of CFTC, EMIR guidelines Should be aware of the upstream and downstream activities and its implications Should be aware of electronic confirmation platforms like Markitwire, DTCC Should have basic product knowledge for Fixed Income, CDS, IRS, Equity Swaps, Equity Options, FX Forward, FX Options, Commodities Should able to communicate effectively with global counterparties and trade support groups to explain, resolve discrepancies & breaks Ability to work under pressure to manage multiple deadlines & cut-offs throughout the day Should have hands on experience on Excel (Basic as well as Advance) Willingness to continuously learn, upgrade skills and stay relevant to business demands Should be able to work with teams across time-zones and cultures Should be organized, detail oriented, flexible, self-starter & highly motivated Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Should be good with numbers and ability to derive information from data Should be excellent multi-tasking, creative problem solving and a good team player Financial Products Knowhow: Fixed Income (Interest Rate Swap & Credit Default Swaps), Equity Swaps, Equity Options, FX Forward, FX Option, NDF, Accumulators, etc. Tools/industry utilities Preferred hands-on & understanding of Confirmation workflows, DTCC, Markitwire, etc. Reporting/Client Management: We follow a practice of managing reports & matrices within deadlines and with 100% accuracy. Understanding the requirements, data to be used & distribution list on the reports. Reporting the BAU & KRIs to senior management & client. We give utmost priority to our clients and their requirements, adhere to the requirements and follow a strict procedure of reporting Other : Knowledge of/prior experience with offshoring processes and methodologies highly preferred Seeking a challenging new position in a dynamic high growth company and industry Should be good with logical and quantitative abilities Excellent interpersonal skills ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team Role and Responsibility: As part of our Confirmations management team, you will be managing a team of 5-6 members and will be responsible for meeting KPIs and SLAs which are defined in the process. You will be primary point of contact with our client partners for any BAU related queries, escalation requirements and to improve processes and controls that build capacity and scale. Your role will be to execute process functions and liaise with Middle office and counter parties for multiple OTC products. Supporting managers in handling daily issues and assume the role of a process SME. Handling and resolving queries related to confirmation by the data provided to you by the system & counter parties. Independently handle clients establish self as a valued partner Independently handle all client escalations and lead mitigation steps to prevent future escalations Grooming As and SAs to manage process and risk effectively Set goals and targets for team and give effective feedbacks on performance Build domain expertise and lead from the front Training, delivery management, mentoring Help knowledge management endeavour by sharing process knowledge and best practices within the teams minimize program dependence on self and other key member Should be able to work with business partners of knowledge management, talent acquisition & quality teams for an excellent compliance .

Shift Timings: APAC (6 AM to 3 PM IST) EMEA (1 PM to 10 PM IST) NAM (6:30 PM to 3:30 PM IST) Minimum Academic Qualifications Graduation (B. ComBBM) Post Graduation (M.Com/MBA/PGDM) Experience Span: 2 to 3 years of experience in handling a team of a minimum of 5-6 members with experience in Confirmations, Reconciliation and an overall experience of 3 to 5 years Process/Activities with Experience: Should have understanding of Confirmations activities likeIndexing, Affirmations, Drafting, Incoming Review, Matching and Chasing Should be aware of CFTC, EMIR guidelines Should be aware of the upstream and downstream activities and its implications Should be aware of electronic confirmation platforms like Markitwire, DTCC Should have basic product knowledge for Fixed Income, CDS, IRS, Equity Swaps, Equity Options, FX Forward, FX Options, Commodities Should able to communicate effectively with global counterparties and trade support groups to explain, resolve discrepancies & breaks Ability to work under pressure to manage multiple deadlines & cut-offs throughout the day Should have hands on experience on Excel (Basic as well as Advance) Willingness to continuously learn, upgrade skills and stay relevant to business demands Should be able to work with teams across time-zones and cultures Should be organized, detail oriented, flexible, self-starter & highly motivated Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Should be good with numbers and ability to derive information from data Should be excellent multi-tasking, creative problem solving and a good team player Financial Products Knowhow: Fixed Income (Interest Rate Swap & Credit Default Swaps), Equity Swaps, Equity Options, FX Forward, FX Option, NDF, Accumulators, etc. Tools/industry utilities Preferred hands-on & understanding of Confirmation workflows, DTCC, Markitwire, etc. Reporting/Client Management: We follow a practice of managing reports & matrices within deadlines and with 100% accuracy. Understanding the requirements, data to be used & distribution list on the reports. Reporting the BAU & KRIs to senior management & client. We give utmost priority to our clients and their requirements, adhere to the requirements and follow a strict procedure of reporting Other : Knowledge of/prior experience with offshoring processes and methodologies highly preferred Seeking a challenging new position in a dynamic high growth company and industry Should be good with logical and quantitative abilities Excellent interpersonal skills ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team Role and Responsibility: As part of our Confirmations management team, you will be managing a team of 5-6 members and will be responsible for meeting KPIs and SLAs which are defined in the process. You will be primary point of contact with our client partners for any BAU related queries, escalation requirements and to improve processes and controls that build capacity and scale. Your role will be to execute process functions and liaise with Middle office and counter parties for multiple OTC products. Supporting managers in handling daily issues and assume the role of a process SME. Handling and resolving queries related to confirmation by the data provided to you by the system & counter parties. Independently handle clients establish self as a valued partner Independently handle all client escalations and lead mitigation steps to prevent future escalations Grooming As and SAs to manage process and risk effectively Set goals and targets for team and give effective feedbacks on performance Build domain expertise and lead from the front Training, delivery management, mentoring Help knowledge management endeavour by sharing process knowledge and best practices within the teams minimize program dependence on self and other key member Should be able to work with business partners of knowledge management, talent acquisition & quality teams for an excellent compliance .

Shift Timings: APAC (6 AM to 3 PM IST) EMEA (1 PM to 10 PM IST) NAM (6:30 PM to 3:30 PM IST) Minimum Academic Qualifications Graduation (B. ComBBM) Post Graduation (M.Com/MBA/PGDM) Experience Span: 2 to 3 years of experience in handling a team of a minimum of 5-6 members with experience in Confirmations, Reconciliation and an overall experience of 3 to 5 years Process/Activities with Experience: Should have understanding of Confirmations activities likeIndexing, Affirmations, Drafting, Incoming Review, Matching and Chasing Should be aware of CFTC, EMIR guidelines Should be aware of the upstream and downstream activities and its implications Should be aware of electronic confirmation platforms like Markitwire, DTCC Should have basic product knowledge for Fixed Income, CDS, IRS, Equity Swaps, Equity Options, FX Forward, FX Options, Commodities Should able to communicate effectively with global counterparties and trade support groups to explain, resolve discrepancies & breaks Ability to work under pressure to manage multiple deadlines & cut-offs throughout the day Should have hands on experience on Excel (Basic as well as Advance) Willingness to continuously learn, upgrade skills and stay relevant to business demands Should be able to work with teams across time-zones and cultures Should be organized, detail oriented, flexible, self-starter & highly motivated Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Should be good with numbers and ability to derive information from data Should be excellent multi-tasking, creative problem solving and a good team player Financial Products Knowhow: Fixed Income (Interest Rate Swap & Credit Default Swaps), Equity Swaps, Equity Options, FX Forward, FX Option, NDF, Accumulators, etc. Tools/industry utilities Preferred hands-on & understanding of Confirmation workflows, DTCC, Markitwire, etc. Reporting/Client Management: We follow a practice of managing reports & matrices within deadlines and with 100% accuracy. Understanding the requirements, data to be used & distribution list on the reports. Reporting the BAU & KRIs to senior management & client. We give utmost priority to our clients and their requirements, adhere to the requirements and follow a strict procedure of reporting Other : Knowledge of/prior experience with offshoring processes and methodologies highly preferred Seeking a challenging new position in a dynamic high growth company and industry Should be good with logical and quantitative abilities Excellent interpersonal skills ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team Role and Responsibility: As part of our Confirmations management team, you will be managing a team of 5-6 members and will be responsible for meeting KPIs and SLAs which are defined in the process. You will be primary point of contact with our client partners for any BAU related queries, escalation requirements and to improve processes and controls that build capacity and scale. Your role will be to execute process functions and liaise with Middle office and counter parties for multiple OTC products. Supporting managers in handling daily issues and assume the role of a process SME. Handling and resolving queries related to confirmation by the data provided to you by the system & counter parties. Independently handle clients establish self as a valued partner Independently handle all client escalations and lead mitigation steps to prevent future escalations Grooming As and SAs to manage process and risk effectively Set goals and targets for team and give effective feedbacks on performance Build domain expertise and lead from the front Training, delivery management, mentoring Help knowledge management endeavour by sharing process knowledge and best practices within the teams minimize program dependence on self and other key member Should be able to work with business partners of knowledge management, talent acquisition & quality teams for an excellent compliance .

Shift Timings: APAC (6 AM to 3 PM IST) EMEA (1 PM to 10 PM IST) NAM (6:30 PM to 3:30 PM IST) Minimum Academic Qualifications Graduation (B. ComBBM) Post Graduation (M.Com/MBA/PGDM) Experience Span: 2 to 3 years of experience in handling a team of a minimum of 5-6 members with experience in Confirmations, Reconciliation and an overall experience of 3 to 5 years Process/Activities with Experience: Should have understanding of Confirmations activities likeIndexing, Affirmations, Drafting, Incoming Review, Matching and Chasing Should be aware of CFTC, EMIR guidelines Should be aware of the upstream and downstream activities and its implications Should be aware of electronic confirmation platforms like Markitwire, DTCC Should have basic product knowledge for Fixed Income, CDS, IRS, Equity Swaps, Equity Options, FX Forward, FX Options, Commodities Should able to communicate effectively with global counterparties and trade support groups to explain, resolve discrepancies & breaks Ability to work under pressure to manage multiple deadlines & cut-offs throughout the day Should have hands on experience on Excel (Basic as well as Advance) Willingness to continuously learn, upgrade skills and stay relevant to business demands Should be able to work with teams across time-zones and cultures Should be organized, detail oriented, flexible, self-starter & highly motivated Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Should be good with numbers and ability to derive information from data Should be excellent multi-tasking, creative problem solving and a good team player Financial Products Knowhow: Fixed Income (Interest Rate Swap & Credit Default Swaps), Equity Swaps, Equity Options, FX Forward, FX Option, NDF, Accumulators, etc. Tools/industry utilities Preferred hands-on & understanding of Confirmation workflows, DTCC, Markitwire, etc. Reporting/Client Management: We follow a practice of managing reports & matrices within deadlines and with 100% accuracy. Understanding the requirements, data to be used & distribution list on the reports. Reporting the BAU & KRIs to senior management & client. We give utmost priority to our clients and their requirements, adhere to the requirements and follow a strict procedure of reporting Other : Knowledge of/prior experience with offshoring processes and methodologies highly preferred Seeking a challenging new position in a dynamic high growth company and industry Should be good with logical and quantitative abilities Excellent interpersonal skills ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team Role and Responsibility: As part of our Confirmations management team, you will be managing a team of 5-6 members and will be responsible for meeting KPIs and SLAs which are defined in the process. You will be primary point of contact with our client partners for any BAU related queries, escalation requirements and to improve processes and controls that build capacity and scale. Your role will be to execute process functions and liaise with Middle office and counter parties for multiple OTC products. Supporting managers in handling daily issues and assume the role of a process SME. Handling and resolving queries related to confirmation by the data provided to you by the system & counter parties. Independently handle clients establish self as a valued partner Independently handle all client escalations and lead mitigation steps to prevent future escalations Grooming As and SAs to manage process and risk effectively Set goals and targets for team and give effective feedbacks on performance Build domain expertise and lead from the front Training, delivery management, mentoring Help knowledge management endeavour by sharing process knowledge and best practices within the teams minimize program dependence on self and other key member Should be able to work with business partners of knowledge management, talent acquisition & quality teams for an excellent compliance .