Delivery Executive

Job Description

A delivery executive's primary role is to ensure the timely and safe delivery of packages, documents, or other items to their designated recipients. This often involves picking up items from a depot or collection point and transporting them to the customer's address, sometimes requiring interaction with customers to complete the delivery. Key Responsibilities: Package Handling: Collecting, loading, unloading, and transporting packages, ensuring they are handled carefully to prevent damage. Route Planning & Navigation: Organizing delivery routes efficiently and navigating to various locations, often using navigation tools or apps. Customer Interaction: Providing excellent customer service by being polite, professional, and addressing any concerns or queries related to the delivery. Record Keeping: Maintaining accurate records of deliveries, including obtaining signatures, handling payments (if applicable), and reporting any issues or discrepancies. Vehicle Maintenance: Ensuring the delivery vehicle is well-maintained, clean, and fueled for efficient operation. Time Management: Managing delivery schedules effectively to meet deadlines and ensure timely delivery. Problem Solving: Addressing and resolving any issues that may arise during the delivery process, such as address discrepancies or customer unavailability. Safety Compliance: Adhering to all safety guidelines and procedures during the delivery process, including traffic rules and vehicle operation. Skills and Qualifications: Valid Driver's License: Essential for operating the delivery vehicle. Driving Skills: Proficiency in driving and navigating various road conditions. Customer Service Skills: Ability to interact positively and professionally with customers. Time Management: Ability to plan and manage delivery routes and schedules effectively. Physical Stamina: Ability to lift and carry packages, often for extended periods. Navigation Skills: Proficiency in using navigation tools and apps. Communication Skills: Ability to communicate clearly and effectively with customers and colleagues. Basic Vehicle Maintenance: Knowledge of basic vehicle maintenance and upkeep. Record Keeping Skills: Ability to maintain accurate records of deliveries and related information. Problem-Solving Skills: Ability to identify and resolve delivery-related issues. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Flexible schedule Provident Fund Schedule: Day shift Work Location: In person