Delivery Agent

Role Overview: As a Delivery Agent at Zepto, you will be responsible for picking up items from delivery hubs and ensuring their prompt delivery to customers" doorsteps within 10 minutes. Your role will involve maintaining high levels of customer service, adhering to safety regulations, and efficiently managing deliveries in Chennai. Key Responsibilities: - Pick up items from Zepto's delivery hubs and deliver them to customers within the designated time frame - Ensure accurate and timely deliveries while maintaining excellent customer service standards - Utilize strong knowledge of local routes and neighborhoods in Chennai to optimize delivery routes - Demonstrate good time-management and organizational skills to handle multiple deliveries efficiently - Communicate effectively with customers and provide assistance as needed - Adhere strictly to safety and traffic regulations to ensure a safe delivery process - Utilize your valid driving license and prior experience in delivery services to carry out deliveries effectively - Demonstrate basic smartphone and app navigation skills for efficient delivery tracking Qualification Required: - Excellent physical stamina and the ability to lift and transport packages - Strong knowledge of local routes and neighborhoods in Chennai - Good time-management and organizational skills - Strong communication and customer service skills - Ability to adhere to safety and traffic regulations - Valid driving license and experience in delivery services - Basic smartphone and app navigation skills,