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1.0 - 6.0 years
2 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Required US sales/ immigration sales/ US collection/ international sales ( voice process) Exp.min.1 yr in Sales / any international sales Location:- Delhi, Noida, Gurgaon Night shift 5 DAYS working salary upto:- 40k + inc.. DROP CV 9931176310
Posted 3 weeks ago
12.0 - 14.0 years
25 - 30 Lacs
Chennai
Work from Office
Manage obligations to suppliers, customers and third-party vendors Process bank deposits Reconcile financial statements Prepare, send and store invoices, E Invoicing Contact clients and send reminders to ensure timely payments Submit tax forms Identify and address discrepancies Report on the status of accounts payable and receivable Update internal accounting databases and spreadsheets E Way bill Generation Processing supplier payment, Customer payment followup on regular basis Requirements and skills: Proven work experience as an Accounts Administrator or similar role Good knowledge of bookkeeping procedures and debt collection regulations Hands-on experience with accounting software-Tally Prime Advanced knowledge of Excel (using financial formulas and creating spreadsheets) Solid data entry skills with an ability to identify numerical errors Good organizational and time-management abilities B.Com degree in Finance, Accounting or relevant field
Posted 3 weeks ago
5.0 - 10.0 years
25 - 30 Lacs
Mumbai
Work from Office
Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. International Wealth and Premier Banking (IWPB) helps deliver on HSBC s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. International Wealth and Premier Banking provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance. Job Introduction AVP Agency Management for Debt Collection Agency - Mumbai, Unsecured. The Unsecured loans Collection Manager will oversee the collection process for delinquent Unsecured loans ensuring efficient and effective recovery on delinquent portfolio while adhering to regulatory requirement Manager will lead a team of collection agents, set collections goals, develop strategies and work closely with the agencies to resolves delinquent Unsecured loans portfolio Being a Vendor Relationship Manager (VRM) Implement C19 & C23 Agency Management Standards while providing direction & support to the External Vendors Enhance collection / recovery to help reduce / minimize credit loss Act as the liaison point for Legal counsel(s) assisting debt collections Manage Risk by way of identification & assessment and to mitigate such risk by implementing agreed strategy and by exercising good control To ensure Bank s laid down processes & polices are followed and customer fairness principles are adhered to all the time Drive performance of External vendors matched against expected delinquency, Money Recovery Rate, Flow Rate & Loss rate To maintain, HSBC s internal control standards, including the timely implementation of internal & external audit points together with any issues raised by any external regulators Principal Responsibilities Collections & Agency Management Set monthly / quarterly targets for the DCA in line with business requirement External Debt Collection Agencies (DCA s) are motivated to achieve the set targets in terms of Money Recovery Rate (MRR), Gross Credit Loss (GCL), Flow Rates, Recoveries & Provision releases & saves while remaining aligned to our operating principles Identifying accounts and initiating legal action (Lok Adalat/CIVIL/LRN) Implement C19 and C23 Agency Management Standards to help mitigate conduct and reputation related risks Upkeep of performance records for the month inclusive of Live sheet To extend support to External Debt Collection Agencies (DCA s) in helping them imbibe and follow HSBC s Customer Fairness Principles Lead and actively participate in negotiations with delinquent customers to collect outstanding/ resolve issues Conduct audit checks and provide timely, formal feedback to DCAs Conduct capacity planning for DCA s from time to time Review customer s settlement proposa l Operational Effectiveness & Control Maintain and observe HSBC internal control standards, implement, and observe Group Compliance Policy, including the timely implementation of recommendations made by internal/external auditors and external regulators To ensure all the Information Security Risk (ISR) guidelines are adhered by the DCA Run business in accordance with all guidelines and instructions covered under Desk Instruction Manual (DIM), Regional Guidelines (RG), Local Collection Manual (LCM), Debt Collection Agency (DCA) guidelines and Customer Fairness Principles Achieve satisfactory audit ratings with neither any major repeat recommendations nor any adverse findings from external auditors or any compliance review Respond all customer service escalations within 24 hours of notice and escalate the same to Customer Complaints team and ensure Upheld complaints don t exceed the agreed threshold Analyze the portfolio and provide feedback to the risk department in terms of fraud accounts Ensure Implementation of the Potential Vulnerable Customer policy Review and referral of suspect fraud cases Regularly monitor Service Providers service levels and costs by maintaining and regularly updating Archer System Check accuracy of billings (sign off on the billings) before obtaining approval for payment Review contract provisions and ensure that these are still relevant. Perform at least an annual risk evaluation and mitigation analysis regarding the outsourced activity. Conduct an annual review of the Service Providers financial capacity to support the outsourced activity (leverage and gearing ratios, net worth or capital, operating cash flows or liquidity) and file these reviews together with the financial statements Perform all First Line of Defence (LoD) activities on timely basis Requirements Graduate (BSc/BCom/BA) Minimum of 5+ years of experience in Secured Collections and vendor management Strong Knowledge of Collections law and regulations Strong Communication & customer focus skills.
Posted 3 weeks ago
2.0 - 4.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Role & responsibilities Responsible for billing and invoicing activities in the branch. Also responsible for following up for timely collections from customers (as per contractual terms and conditions) and resolution of any queries regarding billing and payments Coordinate with the Branch Finance & Accounts Team for timely generation of bills for the branch customers Verify all bills/ invoices as per Blue Dart norms prior to forwarding to clients Ensure timely dispatch of bills to customers as per schedule Follow up with customers for bill receipt Customize bills as per forms/formats required, contractual terms and conditions, customer requirements, etc. Coordinate with Finance Teams for resolution of any queries/ issues regarding billing; Ensure that disputes (if any) are closed before the payment date Work closely with the sales teams to ensure timely collections from customers as per the raised bills Follow up with customers in cases of pending payments / short payments / part payments Report reporting of invoices dispatched and cheque collection details to the Branch Finance & Accounts Teams on a regular basis Key Result Areas and Key Performance Indicators 1. Timely completion of billing and invoicing processes and reporting Ensure adherence to timelines set for billing at the Branch in terms of Collation of billing data Customization of bills Dispatch of invoices to customers Collection of payments Reporting to Branch Finance Team, etc. 2. Accurate billing and customization Accuracy in bills/ invoices generated Number of instances of errors in customization of invoices (as per customer contract and conditions) 3. Timely receipt of payments from branch customers % of payments received as per defined timelines
Posted 3 weeks ago
3.0 - 5.0 years
3 - 5 Lacs
Navi Mumbai
Work from Office
Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for The Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations.System & applicationsExperience working in SAP ERRBlackline & Other Technologies would be preferred and added advantage.Sound knowledge of MS Excel & word.Having advanced Excel knowledge would be an added advantage. Communication & Interpersonal skillsAbility to interact with customers for daily operational activities with client SMEExcellent in communication skills both oral and written as needed to interact with customers/internal stakeholders via calls and e-mails. Closely work with team lead to drive process/organizational initiativeMust be able to communicate both orally and in writing with client Reconciliations SME and 3rd parties involved and can raise timely and accurate queries Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom
Posted 3 weeks ago
0.0 - 5.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Responsibilities: * Manage debt recovery through Telecalling & field collections * Maintain compliance with legal guidelines during loan recoveries * Meet performance targets for debt collection efficiency Sales incentives
Posted 3 weeks ago
2.0 - 6.0 years
8 - 12 Lacs
Jaipur
Work from Office
PaisaBuddy is looking for Credit Manager- [Credit - Solar Finance] to join our dynamic team and embark on a rewarding career journey Credit Analysis: Assessing the creditworthiness of potential borrowers by analyzing their financial statements, credit history, and repayment capacity Risk Assessment: Evaluating the level of credit risk associated with different borrowers and determining appropriate credit limits and terms Credit Policy: Developing and implementing credit policies and procedures to ensure consistency and compliance with internal guidelines and industry regulations Credit Underwriting: Approving or declining credit applications based on the risk assessment and established criteria Credit Monitoring: Monitoring the credit performance of existing borrowers and taking proactive measures to address potential delinquencies or defaults Debt Recovery: Overseeing debt collection efforts and working with collection agencies if necessary to recover outstanding debts Customer Relationship Management: Building and maintaining relationships with customers or clients to understand their credit needs and address any credit-related concerns Credit Reporting: Reporting on credit-related metrics and performance to senior management or relevant stakeholders Collateral Management: Evaluating and managing collateral provided by borrowers to secure credit facilities
Posted 3 weeks ago
0.0 - 4.0 years
3 - 4 Lacs
Mumbai Suburban
Work from Office
We are looking for a Debt Collector to join our dynamic team in Mumbai. As part of our collections department, you will be responsible for recovering outstanding debts from customers while maintaining respectful and effective communication. Provident fund
Posted 3 weeks ago
1.0 - 6.0 years
1 - 3 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Role & responsibilities Payment collection from B 2 B customers as per the bills submitted and tracking of pending payment. Visit the Client by prior appointment & inform them about the outstanding dues, if any. Submit the Bill for Payment process. Continue follow ups via Mail, phone & Visit. Maintaining data of all the transactions on with respect to payment collection & outstanding in Excel. Must be willing to travel & visit clients in person for payment follow-ups. Submission of Monthly /Quarterly / Half yearly invoices to customers through email and physical visits & keeping track of the same all the time. Confirmation of the invoices received from customers as per above point. Should be able to do collection follow-up with customers through mails /phones and physical visits. Need to achieve monthly collection target of his customers. Need to visit customers for physical collection of cheques in some cases Preferred candidate profile Must be well versed in MS Excel and Email drafting. Must be willing to travel Interested Candidates can share CV at pooja.gadhe@aryaomnitalk.com
Posted 3 weeks ago
1.0 - 3.0 years
2 - 4 Lacs
Noida, Delhi / NCR
Work from Office
Hiring for US Collection (3rd Party or 1st Party Collection / US Process ) Experience : Min. 1 years Salary up to : 25k to 50k plus incentives Loc. : Delhi / Noida 5 days working Night shift Cab / Travel allowance Sat & Sun fixed off
Posted 3 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Hyderabad
Work from Office
DRA Certified Agents in Hyderabad Requirement - Callers (Telugu /Tamil/Kannada/Malayalam) Hyderabad Address - Kukatpally, Hyderabad, Telangana -500072 Designation Credit Counsellor/Sr Credit Counsellor/ SME Working Days – 6 days Office Timings - 9 am - 6 pm Annual CTC - 2.81 (HYD) In Hand 20 k -22k per month Additional perks - incentives between 3000-5000 per month basis performance, ESI & PF benefits. Opportunity for appraisal every 6 months basis performance. Job Responsibilities Follow up on accounts assigned to contact customers, inform them about their overdue/ upcoming dues and get them to pay and regularize their repayments. Identify potential skips and fraud cases and escalate all irregularities in accounts to the attention of the Reporting Manager Follow up on promises to ensure payments are received. Focus on resolving and responding to customer queries. Initiate settlement negotiations to recover delinquent balances (seriously delinquent/specific accounts) Work on reports as and when required. Candidate Requirements Eligible (Graduate/pursuing graduation/diploma holders/12th pass) Proficiency in languages like Hindi /Telugu /Tamil/ Malayalam/ Kannada Sound understanding of MS Excel Must be DRA Certified For more info call HR Pushpa -9701253560 or drop your cv to pushpa.sabari@mrtinfotech.com
Posted 3 weeks ago
1.0 - 5.0 years
1 - 3 Lacs
Chennai, Vellore, Thiruvallur
Work from Office
Role & responsibilities: Identify and follow up with customers who have missed payments on HL and LAP accounts Visit customers for field collections and ensure dues are collected within the defined timelines Maintain proper documentation of follow-ups, payments collected, and customer interactions Escalate chronic defaulters to the branch manager or collections head Coordinate with legal and recovery teams when necessary Report daily collection activities and updates to the branch Preferred candidate profile : Minimum qualification: Graduate in any discipline 0.6 Months 3 years of experience in collections/recovery (preferably in financial services or NBFCs) Must be familiar with loan products like HL ,LAP and MFI Strong interpersonal and negotiation skills Should be comfortable with fieldwork and travel within Chennai Basic knowledge of MS Office and reporting tools Perks and benefits: Attractive Salary + Incentives + Other benefits as per company norms. Further details you can call / send your resume on Whats App @9789354785 (Manikhandan HR )
Posted 3 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, Gurugram
Work from Office
Role & Responsibilities Performing outbound/inbound calling to new and existing wireline/wireless residential customers offering telecommunications products and services. Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about. Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending. Simultaneously navigating through multiple systems and tools while interacting with customers. Processing customers orders and ensuring its accuracy and completion. Participating in continuous training sessions and sharing best practices. Preferred Candidate Profile Qualification : UG, Graduate, Post Graduates can apply Mandatory International BPO experience required Minimum 1 year of experience is required in Inbound Sales/Outbound Sales/B2B or B2C Sales/Debt Collection Excellent communication in English. Should be comfortable in night shifts and rotational week offs. Perks and Benefits Salary Range: 4.51 LPA - 4.75 LPA + Variables based on performance Medicare Facility (free online consultation with Doc) Working Model: 24*7 (work from Office) Location: Gurgaon/Noida Free pick up and drop facility will be provided within 35 Kms range. Medical Insurance Life Insurance
Posted 3 weeks ago
3.0 - 8.0 years
3 - 4 Lacs
Hosur
Work from Office
Roles and Responsibilities Manage payment collection from debtors through various channels, including phone calls, emails, and visits. Identify and resolve issues related to payments, cash flow, and credit control operations. Develop and implement effective strategies for debt recovery and management. Collaborate with internal teams to ensure timely resolution of customer queries and concerns. Maintain accurate records of all interactions with customers and stakeholders. Desired Candidate Profile 3-8 years of experience in Credit Collection, Debt Collection, Payment Collection, or a related field. MBA/PGDM degree in Finance or a relevant discipline; B.Com/BBA/BBM preferred. Strong knowledge of receivable management principles, practices, and regulations. Excellent communication skills for effective interaction with customers over the phone or face-to-face. Languages Hindi is must.
Posted 3 weeks ago
2.0 - 6.0 years
3 - 5 Lacs
Chennai
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of a Process Developer , Collections We're looking for someone with deep understanding and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated) In this role, you will be expected to work on strict deadlines, in a fairly high pressure business environment while being a good team player. SAP knowledge and experience in generating reports from SAP would be an added advantage. Should be open to work in any shift as per the business requirement Responsibilities In this role, you will be responsible for all the activities related to O2C domain. Validate the Purchase Order (PO) requests from to bill the order. Constantly to be interacted with clients for their feedback and support them wherever required. Ready to support any time at various locations as per clients expectation Manage Order to Cash related to collections and dispute management, implement & enforce to strategy Interaction with end customers via Calls and Emails for collecting pass due amounts. Meeting collections numbers/targets (monthly/ quarterly/ yearly) Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. Lead and participate in conference calls with Country / Regional Financial Managers. Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Qualifications we seek in you! Minimum qualifications B.Com Graduation (MBA Finance preferred) Very good knowledge of German, min. C2 Meaningful experience in Order to Cash Preferred qualifications Very Good Written and Verbal Interpersonal skills Proficient in MS Office applications, especially in MS Excel Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 3 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Vapi, Kamrej, Surat
Work from Office
Preferred candidate profile HSC Compulsory with prior experience into collection. Fixed salary + incentive On roll job
Posted 3 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Bharuch, Anand, Vadodara
Work from Office
Preferred candidate profile HSC Compulsory with prior experience into collection. Fixed salary + incentive On roll job
Posted 3 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Bhavnagar, Bhuj, Gandhidham
Work from Office
Preferred candidate profile HSC Compulsory with prior experience into collection. Fixed salary + incentive On roll job
Posted 3 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Jamnagar, Junagadh, Rajkot
Work from Office
Preferred candidate profile HSC Compulsory with prior experience into collection. Fixed salary + incentive On roll job
Posted 3 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Mehsana, Gandhinagar, Ahmedabad
Work from Office
Preferred candidate profile HSC Compulsory with prior experience into collection. Fixed salary + incentive On roll job
Posted 3 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Surendranagar, Sabar Kantha, Himatnagar
Work from Office
Preferred candidate profile HSC Compulsory with prior experience into collection. Fixed salary + incentive On roll job
Posted 3 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Bharuch, Mehsana, Palanpur
Work from Office
Preferred candidate profile HSC Compulsory with prior experience into collection. Fixed salary + incentive On roll job
Posted 3 weeks ago
2.0 - 7.0 years
3 - 6 Lacs
Gurugram
Work from Office
Follow up with MNC, large Indian & Govt. priority customers for collection of outstanding payments. Handling customer queries Identify payment related discrepancies Manage client relations Working on trackers for Daily/Weekly/ Monthly reporting. Required Candidate profile Handled Domestic B2B Collection Excellent command on pivot, V-look up, Data Handling and excel formulas. Interested candidate please send your profile on -hr1@ggaindia.co.in Perks and benefits Negotiable
Posted 3 weeks ago
0.0 - 1.0 years
3 - 5 Lacs
Gurugram
Work from Office
Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations New Associate Qualifications: BCom Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for Candidate should be flexible for the night shiftExcellent accounting knowledgeGood Analytical skillsGood communication skillsAnalytical abilityOk for working from the officeCandidate should be flexible for the night shiftExcellent accounting knowledgeGood Analytical skillsGood communication skillsAnalytical abilityOk for working from the office Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification BCom
Posted 3 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
Chennai
Work from Office
Skill required: Customer Operations - Voice - Collections Processing Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Customer Operations - Voice - Help desk role - ticket resolutionManage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for Ability to meet deadlines Ability to perform under pressureProblem-solving skills Detail orientationAbility to establish strong client relationshipFinance and AccountingExcelGood Communication skills both written and verbal Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 3 weeks ago
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