DCP -Dedicated Customer Professional

Day to Day Responsibility of our DCP:

v Conduct a thorough review of customer orders to verify accuracy, completeness, and compliance with company policies.

v Regularly follow up on orders, provide detailed status updates to customers, and address any changes or issues proactively.

v Maintain clear and professional communication with foreign customers to address inquiries, resolve concerns, and provide support.

v Prepare and manage all necessary export documentation, ensuring compliance with international trade regulations and company standards.

v Track shipments closely, coordinating with logistics partners to ensure timely delivery and resolving any delays or disruptions.

v Monitor payment schedules, follow up on outstanding invoices, and work collaboratively to address and resolve payment-related issues.

Key Skills:

v Strong communication (especially with international clients).

v Knowledge of export documentation and logistics.

v Organized, detail-oriented, and proactive.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Provident Fund

Work Location: In person