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10.0 - 15.0 years
40 - 45 Lacs
Mysuru
Work from Office
About iSOCRATES Since 2015, iSOCRATES advises on, builds and manages mission-critical Marketing, Advertising and Data technologies, platforms, and processes as the Global Leader in MADTECH Resource Planning and Execution(TM). iSOCRATES delivers globally proven, reliable, and affordable Strategy and Operations Consulting and Managed Services for marketers, agencies, publishers, and the data/tech providers that enable them. iSOCRATES is staffed 24/7/365 with its proven specialists who save partners money, and time and achieve transparent, accountable, performance while delivering extraordinary value. Savings stem from a low-cost, focused global delivery model at scale that benefits from continuous re-investment in technology and specialized training. About MADTECH.AI MADTECH.AI is the Unified Marketing, Advertising, and Data Decision Intelligence Platform purpose-built to deliver speed to value for marketers. At MADTECH.AI, we make real-time AI-driven insights accessible to everyone. Whether youre a global or emerging brand, agency, publisher, or data/tech provider, we give you a single source of truth - so you can capture sharper insights that drive better marketing decisions faster and more affordable than ever before. MADTECH.AI unifies and transforms MADTECH data and centralizes decision intelligence in a single, affordable platform. Leave data wrangling, data model building, proactive problem solving, and data visualization to MADTECH.AI. Job Description: We are currently seeking an experienced Manager, Data Science, to lead our growing Data Science team. The role involves overseeing the development and implementation of advanced data science techniques to improve media campaigns and enhance our AI-powered solutions. The manager will collaborate with cross-functional teams, providing leadership in analyzing and defining audience, campaign, and media trading data. Key Responsibilities: 1) Team Leadership & Management: Lead and mentor a team of data scientists, providing guidance in the design, development, and implementation of innovative data solutions. Foster a collaborative and high-performance team culture, ensuring the team is aligned with business goals and technical objectives. 2) Advanced Analytics & Data Science Expertise: Drive the application of statistical, econometric, and Big Data methods to define business requirements, design analytics solutions, and optimize economic outcomes. Utilize advanced modeling techniques, including propensity modeling, Marketing Mix Modeling (MMM), Multi-Touch Attribution (MTA), and Bayesian statistics to enhance campaign effectiveness. 3) Generative AI & NLP Leadership: Lead the implementation and development of Generative AI(GenAI), Large Language Models(LLM), and Natural Language Processing (NLP) techniques for data modeling and predictive analysis. Ensure the integration of AI-driven technologies to improve data science capabilities and results. 4) Data Architecture & Management: Architect and manage data systems, integrating data from diverse sources, ensuring the optimization of audience, pricing, and contextual data for ad-tech applications. Oversee the management and utilization of DSPs, SSPs, DMPs, and other critical systems in the ad-tech ecosystem. 5) Cross-Functional Collaboration: Work closely with teams from Product, System Development, Yield, Operations, Finance, Sales, and Business Development to ensure seamless data quality and predictive outcomes across campaigns. Design and deliver actionable insights and reporting tools for both internal and external business partners. 6) Predictive Modeling & Optimization: Lead the development of predictive models to optimize media campaigns, focusing on revenue, audience behavior, bid actions, and ad inventory optimization. Analyze campaign performance and provide data-driven recommendations for optimization across multiple media channels, including websites, mobile apps, and social media. 7) Data Collection & Quality Assurance: Oversee the collection, management, and quality assurance of data, ensuring high standards and efficient systems for in-depth analysis and reporting. Lead the development of tools and methodologies for complex data analysis, model development, and visualization to support business objectives. Qualifications & Skills: Masters or Ph.D. in Statistics, Engineering, Science, or Business, with a strong foundation in mathematics and statistics. 10 to 15 years of experience in data science, predictive analytics, and digital analytics, with at least 7 years of hands-on experience in modeling, analysis, and optimization within the media, advertising, or tech industry. At least 6 years of hands-on experience with Generative AI, Large Language Models, and Natural Language Processing techniques. Strong proficiency in data collection, machine learning, and deep learning techniques using tools such as Python, R, Pandas, scikit-learn, Hadoop, Spark, MySQL, SQL and AWS S3. Experience working with DSPs, SSPs, DMPs, and other programmatic systems in digital advertising. Expertise in statistical modeling, customer segmentation, persona building, and predictive analytics. Advanced understanding of programmatic media optimization, audience behavior, and pricing strategies. Strong problem-solving skills with the ability to adapt to evolving business needs and deliver solutions proactively. Experience in designing analytics dashboards, visualization tools, and reporting systems. Excellent communication and presentation skills, with the ability to explain complex technical concepts to non-technical stakeholders. Ability to manage multiple tasks and projects effectively, both independently and in collaboration with remote teams. An interest in working in a fast-paced, dynamic environment, focused on revenue and analytics in the digital media space. Relocation to Mysuru or Bengaluru required.
Posted 1 month ago
12.0 - 15.0 years
22 - 30 Lacs
Mysuru
Work from Office
Job Description: We seek a Senior Manager, Partner Success to lead our Mysuru-based account management team reporting into the V.P. of Operations, who works from our U.S. Headquarters in St. Petersburg, FL USA. . The Senior Manager will play a leading role ensuring the success, satisfaction and growth of a diverse set of Managed Services and SaaS customers, primarily based in the U.S.. This role requires a deep understanding of the MADTech industry, including MarTech, AdTech, and DataTech domains, alongside experience in managing key accounts, building strong relationships, and driving partner success initiatives. The Senior Manager and his/her Team in collaboration with the Companys Global Delivery organization, will be responsible for overseeing the successful onboarding of new customers, execution of strategic initiatives, managing client relationships, and ensuring measurable success for all assigned accounts Job Responsibilities: Customer Relationship Management and Growth: Build and nurture long-term relationships with partner stakeholders at all organizational levels, including V.P. and above, acting as the primary point of contact for all partner-related inquiries Develop a thorough understanding of partner needs and goals to drive value for both parties Oversee partner accounts and manage day-to-day communication to ensure alignment with client expectations Develop and execute partner growth and upsell plans to build and strengthen the Companys relationship with assigned accounts Provide exceptional customer service and proactive support to resolve issues or concerns promptly Strategic Account Planning and Management: Lead Quarterly Business Reviews (QBRs), Monthly Business Reviews (MBRs), and Executive Business Reviews (EBRs) to ensure progress on goals and drive continuous improvements Develop, implement, and track shared success plans to outline account objectives and map out key strategic actions Track key performance indicators (KPIs) for each account, ensuring regular updates and reporting to both internal teams and clients People Management: Lead and inspire a cross-functional team focused on delivering partner success. Manage and mentor a team of Partner Success Managers/Coordinators and other key roles, ensuring their alignment with organizational goals and objectives Provide leadership in driving the execution of partner success strategies, collaborating with teams across functions to ensure high performance Foster a collaborative environment that encourages continuous learning, innovation, and knowledge sharing to enhance team performance and personal growth Conduct regular performance reviews, set clear objectives, and support team members in their career development Demonstrate strong leadership skills in navigating complex challenges and influencing decisions that benefit both the team and clients Financial & Operational Oversight: Assist in financial activities related to partner accounts, including creating and reviewing budgets, forecasting, and profitability analysis Oversee the creation of Master Service Agreements (MSA), Statements of Work (SOW), Memoranda of Understanding (MOU), Non-Disclosure Agreements (NDAs), and other contractual documents Provide project management support to ensure timely, within-budget, and high-quality execution of partner initiatives. Project Management: Drive project execution across cross-functional teams, ensuring timely delivery aligned to partner expectations. Oversee project planning, resource allocation, risk mitigation, and status reporting. Data Analysis and Reporting: Analyze data to measure performance against goals, identify trends, and provide actionable insights to clients Create reports and presentations using tools like Excel to communicate progress, forecasts, and performance metrics Use CRM software to track client interactions, manage contacts, and analyze customer data Collaboration and Cross-Functional Support: Work closely with sales, marketing, campaign delivery and technical teams to ensure alignment in executing the partners strategy and deliverables Provide input into product development and feature requests from partners to enhance the value offered Collaborate with the client services team to ensure smooth project execution and delivery Technical Expertise and Product Knowledge: Develop a deep understanding of iSOCRATES products and services, including MADTECH.AI platform, and be able to effectively communicate the platforms value proposition to partners Maintain a strong knowledge of 3rd party activation platforms such as DSPs, ESPs, Paid Social and data-management tools Stay current with industry trends, emerging technologies, and best practices in marketing, advertising, and data management Regulatory and Compliance Management: Ensure all partner interactions, contracts, and projects comply with industry regulations and company policies Stay informed about relevant regulations within AdTech, MarTech, and DataTech domains and advise clients on best practices Qualifications & Skills: Bachelors or Masters degree in Business, Marketing, Engineering, or a related field (preferred) At least 15 years of professional experience, with a minimum of 10 years of relevant experience in Partner Success, Technical Account Management, or Customer Account Management, the MarTech, AdTech, and/or DataTech industries Must be highly proficient in English both written and verbal Must have account planning experience with a demonstrated partner growth track record against an identified book of business Extensive experience and formal training in Project Management (e.g., PMP, PRINCE2, Agile methodologies) is essential. Proven track record of managing end-to-end partner relationships and driving successful outcomes in a dynamic environment Strong leadership experience, with demonstrated success in managing teams and driving performance Strong customer service orientation with a focus on relationship building Proven ability to manage complex projects and work under pressure to meet deadlines Experience with QBR, MBR, and EBR, as well as contract documentation such as MOUs, SOWs, and NDAs Proficiency with any CRM software and Microsoft Office Suite (Excel, PowerPoint, Word) Strong financial literacy, including budgeting, forecasting, and profitability analysis. Excellent data analysis and reporting skills Ability to communicate complex technical concepts clearly to non-technical stakeholders Strong verbal and written communication skills, with the ability to prepare clear, concise, and effective reports and presentations Strong organizational and time-management skills, with the ability to prioritize tasks effectively Problem-solving and conflict resolution abilities to address client issues promptly A self-starter who can work independently and as part of a collaborative team Demonstrated ability to build and maintain strong relationships with both internal and external stakeholders. Strong attention to detail and commitment to high-quality service delivery A passion for technology and an eagerness to learn about emerging trends in the marketing, advertising, and data technology space Must be able to work in EST time zones (6:00 PM to 3:00 AM IST) to support global partners across different time zones Willingness to live and work in Mysuru
Posted 1 month ago
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