Posted:4 hours ago|
Platform:
Hybrid
Full Time
For OpenText, expected end to end support, like but not limited to:
- Troubleshoot and support multiple existing workflows, live reports, web reports, in OpenText Content Server, scan profiles, OCC profiles.- Work with Project teams to design and develop solutions related to OpenText Content server application.- End user support through L2 and L3 incidents. Optimize Content Server related configurations.- Develop and maintenance web-reports, live reports, workflows, workspaces, categories, appearances etc.- Daily monitoring activities to grant application availability, stability- Windows maintenance, patch application, enhancements implementation, services restart etc.- Support change management and conduct end user training- Application of fixes for security vulnerabilities.- Renewal of Quality assurance certifications for the applications (Legal, TCC, Security, data privacy)- Execution of drill IT exercises (Tabletops, disaster recovery, HA)- Support and implement fixes/enhancements to the reports built in SSR reporting services.- Support custom .net application for integration of 3rd party applications with content server- Support REST AP/SOAPI integrations with CS- Problem management and RCA and fixes for mayor and repetitive incidents- SSL certificates renewal (annually)- System users passwords renewal (Each 3 months)- OCC profiles support- Troubleshoot and support multiple existing SQL Server Reporting Services (SSRS) reports and backend stored procedures, functions, and views to retrieve data from OpenText Content Serve.- Optimize Content Server schema related SQL statements, views, and stored procedures to help improve query and report performance- Support bulk tools that use Object importer /exporter- support of OpenText Extended ECM for SAP module
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