Duties and Responsibilities:
- Participate in the administration, troubleshooting, and maintenance of Intelligent Cloud Services environments to ensure high availability and performance.
- Participate in the performance of regular upgrades, security patches, and system health checks.
- Participate in activities to resolve issues and optimize ETL/ELT workflows.
- Participate in the design and development of interactive dashboards and reports to provide actionable data insights.
- Collaborate with stakeholders to identify data visualization requirements and translate them into meaningful metrics and KPIs.
- Ensure the accuracy and integrity of data presented in business reports.
- Participate in the development and optimization of database queries, stored procedures, and database designs to support business requirements.
- Participate in database administration tasks, including performance tuning, backup, recovery, and security maintenance.
- Actively monitor database health and support the identification and prioritization of opportunities for improvements to existing processes and procedures, to ensure system reliability.
- Act as a shared resource supporting Data Governance, Data Enablement (ETL/ELT/Data Engineering), and Data Insights initiatives.
- Participate in the integration of data quality controls into technical processes and workflows.
- Participate in the collaboration activities with IT and other business teams to align projects with the company's strategic data vision.
- Liaise with internal and external stakeholders to capture data requirements and ensure alignment with business objectives.
- Proactively communicate updates, challenges, and opportunities to stakeholders across departments.
- Participate in the ongoing training and knowledge-sharing practices to drive data literacy and best practices within the organization.
- Participate in the identification of areas requiring process optimization and participate in initiatives to improve productivity and performance.
- Participate in the development and maintenance of system health metrics, KPI's, and reporting dashboards.
- Demonstrate support for continuous improvement within the team by contributing to ongoing training and development. In addition, participate in job shadowing, knowledge-sharing activities, process and system training initiatives, and any interdepartmental development opportunities, as applicable.
Minimum Education and Experience Required:
The post holder will have 5-7 years of relevant experience (or equivalent work experience).
Preferred Qualifications:
Bachelors Engineering degree in Science, Computer Science or Data Analytics (or equivalent)
Skills and Competencies:
- Negotiation skills to facilitate, guide, influence and produce a unified approach within a cross-functional environment.
- Excellent written, verbal, and interpersonal skills
- The ability to get things done by influencing others (both internal and external).
- Strong planning, organizational, and problem-solving skills.
- Demonstrated a high degree of initiative and ability to work collaboratively.
- Accomplishments that reflect teamwork, integrity, and accountability. Demonstrated ability to work in a fast-paced environment and deliver quality results in a growing organization.
- Proven record of accomplishment of successful project completion
- Strong and proven ability to use computer and office software applications.
- Skilled in performing presentations.
- Skilled in time management and planning
- Change management skills.
- Initiates and carries out appropriate self-development activities.
- Skilled at capturing stakeholder needs and transforming into high level and detailed requirements which can be delivered against.
- High EQ and Written/Verbal communication skills are required.
- Inspires Others
- Gets it Done
- Drives Growth
- Confronts Constructively