Data Center/Infrastructure Support Engineer

Work location:

Preferred Location

Support

Start Date

Technical Skills:-

• ?????Managing maintaining SUSE and Redhat Servers
• ?????Managing IBM, Fujitsu and HP HANA appliance servers.
• ?????Building/reimages Suse Linux servers in both physical and virtual environment.
• ?????Managing Linux virtual machines that are configured in ESX environments.
• ?????Providing Level 3 supports to the customers.
• ?????Patching and OS upgrades on Suse / Redhat servers
• ?????Exposure on NFS, Samba, FTP, LDAP, NTP.
• ?????Knowledge on SAN or NAS environment.
• ?????Knowledge on RAID, LVM.
• ?????Knowledge on monitoring tools.
• ?????Good understanding of Networking concepts like TCP/IP, DHCP, IP Routing and Name Resolution.
• ?????OS Concepts on Security, Backup and recovery strategies, performance tuning, LDAP, high availability and disaster recovery concepts, Monitoring etc
• ?????Deep understanding and knowledge on public clouds like AWS or GCP or Azure.
• ?????Knowledge in configuration management systems such as Chef, Puppet, Ansible
• ?????Excellent Communication skills and Willingness to take on call duty/Weekend tasks.
• ?????Process Knowledge on Incident handling and Change Management
• ?????Strong comprehension of IT security practices, particularly in OS hardening techniques.
• ?????Proven track record in scripting languages (e.g., Shell, Perl, Python, Go, etc.) and adeptness with server automation tools like Ansible or CHEF
• ?????Accountable for ensuring round-the-clock availability of SAP systems operating within SAP ECS. Tasked with promptly responding to, troubleshooting, and resolving alerts and incidents occurring within the Linux OS or infrastructure layers, spanning across Azure environments.
• ?????Serving as the elevated L3/L4 escalation contact for critical production issues. Adhering to change management protocols while executing service requests. Actively pursuing avenues to optimize standard operating procedures by leveraging automation techniques.
• ?????Implement automation solutions to streamline platform operations, enhancing efficiency and reliability.