Data Analyst and Jira Admin

As a Data Analyst & Jira Administrator in the company, your role is crucial in handling data analysis, Jira administration, and the day-to-day operations of the CPTO office. Your tech-savvy, detail-oriented, and proactive attitude will be essential in providing support to product, technology, and operations teams with data-driven insights, process improvements, and project tracking. **Key Responsibilities:** - **Data Analysis & Reporting:** - Collect, clean, and analyze data from multiple sources to provide meaningful business insights. - Create dashboards, reports, and visualizations using Excel, Power BI, Tableau, or similar tools. - Monitor KPIs and performance metrics to support decision-making in the CPTO office. - Automate data workflows and optimize data extraction processes. - **Jira Administration & Project Tracking:** - Administer Jira, Confluence, and related tools to support Agile and project management workflows. - Set up and maintain Jira boards, workflows, permissions, automation rules, and reports. - Support teams with Jira queries, issue tracking, backlog management, and sprint planning. - Ensure data accuracy and process adherence in Jira for efficient project execution. - **CPTO Office Operations & Coordination:** - Support the Chief Product & Technology Officer (CPTO) in tracking and managing day-to-day tasks. - Coordinate with cross-functional teams, vendors, and external stakeholders to ensure smooth operations. - Prepare reports, presentations, and documentation to assist with strategic decision-making. - Organize meetings, track action items, and follow up on deliverables. - **Process Improvement & Automation:** - Identify inefficiencies in workflows and recommend improvements. - Automate repetitive tasks using scripts, macros, or workflow automation tools. - Ensure smooth communication and documentation flow within the CPTO office. **Qualification Required:** - **Educational Qualification and Experience:** - BTech or MCA from a reputable institution. - 3-6 years of experience in data analysis, Jira administration, and office operations. - **Technical Skills:** - Proficiency in Jira, Confluence, and Agile methodologies. - Strong skills in data analysis, SQL, Excel, Power BI, or Tableau. - Experience in creating dashboards, reports, and performance tracking tools. - Ability to streamline workflows, automate tasks, and manage multiple priorities. - Strong communication, organizational, and problem-solving skills. - **Behavioural Skills:** - Strategic thinking - Planning and organizing - Interpersonal Skills - Stakeholder management - People Leadership - Innovation and Creativity - Attention to detail,