DA Processing Officer

Marcura is looking for DA Processing Officer to ensure the processing of the DAs is done in the most accurate and efficient way possible. This covers the physical processing of the DAs, but also handling email communication, related to the DAs.

You will join an ambitious DA-Desk team with colleagues that focus on getting tasks done, but also take time out for casual virtual hangouts. You’ll work closely with DA-Desk colleagues, who are based in their remote locations all over the world, all working with the same passion for servicing our customers in the shipping industry.

Your Day-to-Day Will Involve:

• To ensure the PDA which is submitted by the agent is moved to the Operator with accuracy and justification of costs
• To ensure all costs on the FDA are accurate, justified and any cost deviation fully explained
• To use all tools available to process the DAs – the tools should be used to ensure accuracy and efficiency is maintained and/or improved
• To read and understand emails received in assigned mailboxes and take action as appropriate
• To ensure a focus remains on reducing the time spent by both Vessel operators and Agents in the process
• To provide feedback loop for process gaps / improvements

Requirements

• A minimum of 2 years in a shipping company
• 2+ years’ experience in DAs
• The ability to understand the terminology and event of a port call, and link that to invoices / costs which have incurred in a DA
• Good written skills with the ability to clearly explain reasons for variance in cost and why certain costs are included/excluded in a DA
• Good communication skills with regards to approaching Agents / Vessel Operators for clarification where required
• You have shipping related education
• Ideally, you have worked with vessel operations
• You have experience from a shipping Agency
• Good knowledge of written & spoken English.
• You are interested in technology and digital systems

Benefits

• Competitive Salary and Bonus: We reward your expertise and contributions.
• Inclusive Onboarding Experience: Our onboarding program is designed to set you up for success right from day one.
• Marcura Wellness Zone: We value your work-life balance and well-being.
• Global Opportunities: Be part of an ambitious, expanding company with a local touch.
• Diverse, Supportive Work Culture: We're committed to inclusion, diversity, and a sense of belonging for all team members.