Customer Integration Executive

Job Description

In this role, we expect you to : Support the day to day integration related tasks and issues Maintain the integration of clients mapping data in order to ensure successful integration into the customer’s system Coordinate within team and external parties on day to day basis in order to address and resolve issues Take action on daily reports in order to ensure successful integration into the customer’s system and avoid errors Identify process improvements to minimize or eliminate repeated issues Respond to customer tickets on a priority basis to ensure customer issues are addressed on a timely basis Requirements A bachelor's degree 1 year of experience, ideally handling and resolving customer issues and reporting/data analysis and SaaS Good knowledge of MS Office, familiarity with ticketing systems and working with web based applications Benefits Competitive Salary and Bonus : We reward your expertise and contributions. Inclusive Onboarding Experience : Our onboarding program is designed to set you up for success right from day one. Marcura Wellness Zone : We value your work-life balance and well-being. Global Opportunities : Be part of an ambitious, expanding company with a local touch. Diverse, Supportive Work Culture : We're committed to inclusion, diversity, and a sense of belonging for all team members.