D365 Technical Lead

Job Title-Microsoft Dynamics 365 Tech Lead

Locations: Bangalore, Hyderabad, Pune, and Gurgaon

Notice Period-Immediate

Mode-Hybrid

Experience Required- 9-15 Years

Primary Skills - Implementation- from Scratch, Migration, Integration, Enhancements- D365, Good to have Python/ Dotnet

Please find below JD.

• Microsoft Dynamics 365 Senior Lead Engineer Key Responsibilities:
• Implement and configure Microsoft Dynamics 365 applications (Sales, Customer Service, Field Service, Marketing, Finance, Operations, etc.) based on business requirements.
• Analyze and gather business requirements and translate them into system functionality.
• Customize D365 to meet the specific needs of the organization, including workflow, forms, views, dashboards, and reports.
• Provide technical support, troubleshoot issues, and provide timely resolutions to user queries.
• Perform system integrations with other enterprise applications.
• Develop and manage data migration processes for moving data into D365 from legacy systems.
• Assist in user training and create user manuals to ensure effective use of D365 solutions.
• Perform system upgrades, patches, and general system maintenance. Maintain system performance and apply best practices to ensure optimal performance of D365.
• Collaborate with stakeholders to design, test, and deploy enhancements to the system.
• Continuously evaluate new features in D365 and suggest improvements or upgrades.

Required Skills and Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Proven experience with Microsoft Dynamics 365 (Sales, Customer Service.).
• Strong understanding of business processes in areas such as CRM and Operations.
• Experience in customizing and configuring Dynamics 365 applications (e.g., workflows, forms, custom entities).
• Proficiency with Power Platform (PowerApps, Power Automate, Power BI). Experience in integrating Dynamics 365 with third-party applications and systems.
• Strong knowledge of SQL, SSRS, and Power BI for reporting and data analysis.
• Experience with Dynamics 365 online and on-premise versions.
• Solid understanding of Microsoft Azure and cloud-based solutions.
• Excellent troubleshooting, debugging, and problem-solving skills.
• Strong verbal and written communication skills with the ability to explain technical concepts to non-technical stakeholders.
• Ability to work independently as well as in a team environment.

Preferred Skills:

• Microsoft Dynamics certifications (e.g., Microsoft Certified: Dynamics 365 Fundamentals, Dynamics 365 Finance and Operations).
• Experience with Microsoft PowerApps and Power Automate for building custom solutions.
• Knowledge of Agile/Scrum methodologies.
• Experience with DevOps practices in D365.