D365 - CRM - Technical Consultant

Responsible for designing, implementing, and overseeing the deployment of Dynamics 365 solutions within an organization. They bridge the gap between business needs and technical solutions, ensuring the chosen platform effectively meets current and future requirements. This role requires a deep understanding of Dynamics 365, strong technical leadership, and the ability to translate business requirements into technical specifications. 

Key Responsibilities:

Solution Design and Architecture:

• Creating comprehensive solution designs that align with business objectives and technical requirements, often involving fit-gap analysis and defining to-be processes. 

Technical Leadership:

• Providing guidance and mentorship to development teams, ensuring adherence to best practices, and driving the adoption of new features and technology within the Microsoft ecosystem. 

Integration and Customization:

• Designing and implementing integrations between Dynamics 365 and other systems, leveraging APIs and third-party solutions. 

Stakeholder Collaboration:

• Working closely with stakeholders, including business users, IT teams, and project managers, to gather requirements, define solutions, and manage expectations. 

Project Delivery:

• Supporting project delivery by providing technical expertise, contributing to solution testing, and ensuring the smooth transition of requirements to the development team. 

Staying Updated:

• Keeping abreast of the latest Dynamics 365 features, industry trends, and best practices to drive system optimization and innovation. 

Documentation:

• Creating comprehensive documentation, including architecture diagrams, high-level and detailed designs, and user guides.