Customer support (Voice Process)

You will be responsible for handling inbound customer calls and providing excellent customer service. Your role will involve assisting customers with inquiries, complaints, and requests. It will also be your responsibility to identify and escalate priority issues or unresolved complaints to the appropriate department. Additionally, you will process customer orders, update customer information in the system, and maintain a positive and professional working relationship with customers and colleagues. Adhering to company policies and procedures will also be a key part of your role. Fluency in Hindi and English languages is required for this position. - Handle inbound customer calls and provide excellent customer service - Assist customers with inquiries, complaints, and requests - Identify and escalate priority issues or unresolved complaints to the appropriate department - Process customer orders and update customer information in the system - Maintain a positive and professional working relationship with customers and colleagues - Adhere to company policies and procedures - Any graduates can apply - Fluency in Hindi and English languages is required,