Customer Support Voice Process

Job Opening: Customer Support Executive (Voice Process)

Company: Square Business Services Pvt. Ltd.
Location: Begumpet, White House Building, Block 3, 6th Floor.

Job Type: Full-Time | On-site
Experience: Freshers & Experienced Candidates WelcomeIndustry: BPO / Customer Service

About the Role:
Square Business Services Pvt. Ltd. is looking for dedicated and energetic individuals to join ourVoice Process team as Customer Support Executives. This role involves assisting customers viaphone, addressing queries, resolving issues, and delivering excellent service that enhancescustomer satisfaction.If you're passionate about customer service and looking to grow with a reputable organization,wed love to hear from you!

Key Responsibilities:
Handle inbound and outbound customer calls in a professional and courteous mannerUnderstand and resolve customer queries efficiently and accuratelyMaintain detailed and updated customer interaction recordsEscalate complex issues to senior team members when requiredMeet daily/weekly targets related to call quality, productivity, and customer satisfaction

Required Skills:
Strong verbal communication skills in Hindi and EnglishActive listening and logical problem-solving abilityPatience, empathy, and a customer-first attitudeBasic computer literacy and typing proficiencyTeam player with a positive and adaptable approach

Eligibility Criteria:
Qualification: Graduate (any stream)Age: 18 years and aboveFreshers are encouraged to applyImmediate joiners preferred

Job Location: Begumpet, White House Building, Block 3, 6th Floor.

Interview Process:
Walk-in For Interview on 18th August 2025 at 10:00 AM to 5:00 PMOr contact us via phone/email to schedule your interview.

Contact Us:
HR Shashi :- 9391907878

Join one of the fastest-growing customer support teams and kickstart your career with
Square Business Services Pvt. Ltd!