Customer Support Voice @ Hyderabad

0 - 3 years

1 - 2 Lacs

Posted:1 month ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for Tamil/Kannada/Hindi/Malayalam with Good in English Communication skills. Banking Collections Process: (NON-DRA) Key responsibilities and Accountability Engaging in active listening with customers, confirming, or clarifying information and diffusing angry customers, as needed. Understanding client requirements and offering product; accordingly, answering potential customers questions and follow-up call questions Need to adhere to the shift adherence Need to follow quality checks on call Qualification Min Undergraduates (UG/Graduates) Fresher/Experienced: Freshers HOOP/Shifts 8 to 7 pm Min 9 hours of login & days Roster 3. Any Incentives Performance Based Assessments: AMCAT (SVAR 34) Note : Work From Office Location : Kukatpally Housing Board Colony, Hyderabad. CTCs that we can hire at (non-DRA): For English & Kannada/Malayalam/Tamil INR 21000 (Doesnt include any other allowances) Banking Client Tele calling Collections Executive (DRA Certified ONLY) Qualification: 10+2 OR Graduate Experience: Freshers OR Experience in collections (Tele calling) VETI 3 in English Languages required: Malayalam/ Kannada / Tamil CTC: Up to 15k to 30000/- Note : Work From Office Location : Kukatpally Housing Board Colony, Hyderabad. Relocation benefit: 2-week accommodation, 1 way transport (Train/Flight) and Joining bonus 3. Banking Client – Work from Office – Inbound voice process Key responsibilities and Accountability Engaging in active listening with customers, confirming, or clarifying information and diffusing angry customers, as needed. Understanding client requirements and offering product; accordingly, answering potential customers questions and follow-up call questions Need to adhere to the shift adherence Requirement: 24 FTEs Qualification: 10+2 OR Graduate Experience: Freshers OR Experience (Tele calling) Language Proficiency: Good Communication Skills Note : Work From Office Location : Kukatpally Housing Board Colony, Hyderabad. Assessment: VETI 4 in Versant Languages: English, Hindi, and Kannada/Malayalam/Tamil CTC: Up to 21000, 17000 Take Home Interested candidates can apply Regards, HR Manager

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Human Resources Services

Chennai Tamilnadu

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