Customer Support Senior Coordinator

Job Description

Key Responsibilities: Supervise and coordinate daily activities of team. Coordinate and monitor customer support activities Handle escalated customer issues and ensure timely resolution Support team performance through training and guidance Track support metrics and prepare reports for management Collaborate with internal departments to resolve customer concerns Assist in developing and improving support processes and systems. Contact details: 8489939127, 9159743057 Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹23,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person Speak with the employer +91 9159743057 Expected Start Date: 23/06/2025