Customer Support & Office Executive (Female)

We are looking for a female office executive who is proactive, well-spoken, and customer-focused to manage customer relationships, handle billing tasks, follow-ups, and tele-calling. The ideal candidate should be organized, good at communication, and capable of managing multiple responsibilities efficiently.

Key Responsibilities:

• Handle inbound and outbound calls for customer queries and follow-ups.
• Maintain strong customer relationships via phone, email, and in-person communication.
• Manage billing and invoicing tasks accurately and on time.
• Follow up on payments, service feedback, and renewals.
• Update and manage customer data in CRM software or Excel sheets.
• Coordinate with internal teams for smooth service delivery.
• Maintain office records and support day-to-day administrative work.

Requirements:

• Education: Minimum graduate (any discipline)
• Experience: 1-3 years in customer service / office admin / CRM / telecalling preferred
• Excellent verbal and written communication skills
• Working knowledge of MS Office (Word, Excel) and basic computer skills
• Ability to handle pressure and multitask
• Good telephone etiquette and interpersonal skills
• Fluent in [languages as per location – e.g., English, Hindi, Local language]

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Language:

• Hindi (Preferred)
• English (Required)

Work Location: In person

Speak with the employer
+91 8261953271