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Customer Support| Lucknow | Work From Office

Customer Support| Lucknow | Work From Office

Shining Stars Institution & travels

0 - 5 years

1 - 3 Lacs

Gurugram

Posted:6 days ago| Platform:

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Skills Required

Inbound Process BPO Customer Support Cca Blended Process Customer Service Solving Queries Semi Voice Calling Voice Process Inbound Voice Support CSA Communication Skills CSE Telecalling Domestic BPO Customer Care International Voice Customer Queries International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

MEGA HIRING | CUSTOMER SERVICE | VOICE & CHAT PROCESS | INTERNATIONAL & DOMESIC PROCESS | We're Hiring Customer Support Roles in Gomtinagar (Lucknow) Looking to build your career in customer support? Join a leading organization hiring for both domestic and international voice/chat processes. Eligibility Criteria: Undergraduates or graduates with good communication skills. Age should be between 18 to 35 years. Must be comfortable with rotational shifts and weekly offs. Long leaves will not be allowed in the first 3 months. 5 days working per week. 3-month paid training with a certification round. Roles and Responsibilities: Handle customer queries and concerns via voice or chat support. Understand customer needs and provide timely, accurate resolutions. Maintain a positive, empathetic, and professional attitude with customers at all times. Follow communication procedures, guidelines, and company policies. Escalate unresolved issues to the appropriate internal teams. Ensure customer satisfaction and maintain service quality standards. Log and document interactions accurately in the CRM system. Available Roles & Salary (CTC): Domestic Process: 1.8 LPA to 2.04 LPA (including performance-linked incentives). International Chat Support: Up to 3.12 LPA (including performance-linked incentives). International Voice Support: Up to 3.36 LPA (including performance-linked incentives). Other Benefits: 2000/ Performance Based Incentives Interview Type: Walk-in interview How to Apply: To schedule your interview, please WhatsApp your resume to 9696714723 (Homa) . If the call is not answered, kindly drop a message mentioning the role youre applying for. #CustomerSupportJobs #ChatSupport #VoiceProcess #HiringNow #LucknowJobs #WalkInInterview #BPOJobs #ApplyNow #CareerOpportunity

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Shining Stars Institution & travels

www.shiningstarsinstitutiontravels.com

Education and Travel

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50 Employees

302 Jobs

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