We are looking for a highly skilled and experienced Customer Support professional to join our team at Kodachadri Chits Pvt Ltd. The ideal candidate will have excellent communication skills and the ability to provide top-notch support to our customers.

Roles and Responsibility

Respond to customer inquiries and resolve issues professionally and promptly.
Provide excellent customer service through various channels, including phone, email, and chat.
Resolve complaints and concerns in a fair and efficient manner.
Collaborate with internal teams to improve overall customer experience.
Maintain accurate records of customer interactions and transactions.
Identify opportunities to upsell and cross-sell products or services to existing customers.

Job Requirements

Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong problem-solving and analytical skills.
Proficient in using computer software and technology.
Ability to work collaboratively as part of a team.
Strong attention to detail and organizational skills.

Disclaimer:

This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seeke

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