Customer Support-Hindi

As a Customer Support Executive at our Technopark office in Trivandrum, you will be responsible for handling customer queries through phone, email, and chat. Your primary goal will be to provide accurate and timely resolutions to ensure customer satisfaction. Additionally, you will maintain customer records, collaborate with the team to enhance the support experience, and follow communication guidelines and procedures. Key Responsibilities: - Handle customer queries via phone, email, and chat - Provide accurate and timely resolutions - Maintain customer records and ensure satisfaction - Collaborate with the team to enhance support experience - Follow communication guidelines and procedures Qualifications Required: - Any graduate with 1 year of experience - Fluency in Hindi and English is mandatory - Good problem-solving and interpersonal skills - Computer proficiency and familiarity with support tools Please note that this is a full-time on-site opportunity ideal for freshers or individuals with up to 1 year of experience in customer service. Join us in delivering exceptional customer support and contributing to our team's success. (Note: No additional details of the company were provided in the job description.),