Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Interviews

Customer Support Executive(GDS Expert)

Trafla Solutions Pvt. Limited ( Subsidiary of Routespring.inc)

3 - 6 years

|

3 - 4 Lacs

Posted:1 week ago| Platform:

Apply

Skills Required

Spoken English Airline Process GDS customer support business travel Airline Ticketing Saber International BPO Amadeus

Work Mode

Remote

Job Type

Full Time

Job Description

Key Responsibilities:

Assist business travellers with new bookings, itinerary changes, cancellations, and emergencies using
Sabre or Amadeus
.
Deliver a smooth and hassle-free travel experience by proactively resolving customer concerns related to reservations, billing, changes, or delays.
Maintain and strengthen relationships with travel suppliers and partners (airlines, hotels, car rentals) to ensure superior service delivery.
Communicate clearly and professionally via phone, email, and text to assist customers across all stages of their journey.
Investigate and resolve complex inquiries by utilising appropriate
GDS
tools, internal systems, and supplier support channels.
Work collaboratively with internal teams to resolve pre-, post-, and on-trip issues.
Meet or exceed service quality, response time, and customer satisfaction goals.

Required Skills & Experience:

Minimum 1 year of hands-on experience with Sabre or Amadeus GDS
(ticketing, reissues, cancellations, etc.).
Excellent communication and problem-solving skills.
Ability to handle high-pressure situations calmly and effectively.
Comfortable working independently and remotely.
Strong attention to detail with a customer-first mindset.

Additional Requirements:

Must be available for
remote work
with reliable internet access.
Must be able to work
US timezone hours
(night shift IST).
Ready to
join immediately or within short notice
.

More Jobs at Trafla Solutions Pvt. Limited ( Subsidiary of Routespring.inc)

Customer Support Executive(GDS Expert)

Greater Noida

INR 3 - 4 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play

App Store

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Trafla Solutions Pvt. Limited ( Subsidiary of Routespring.inc)

RecommendedJobs for You

Customer Support Executive(GDS Expert)

Trafla Solutions Pvt. Limited ( Subsidiary of Routespring.inc)

Greater Noida

Customer Service Executive- MAX UPTO 20KCTC

Shining Stars Institution & travels

Lucknow

Firstsource is hiring- Technical support

Bengaluru

Banking Sales - Yes Bank (Voice Process)

Credicus Business Services

Thane, Navi Mumbai, Mumbai (All Areas)

Required Telecallers - Fre & Exp For Domestic BPO - Voice Process

Mumbai, Thane, Navi Mumbai

12th Pass || Marathi-Hindi || Telecalling (Outbound Process)

Thane, Navi Mumbai, Mumbai (All Areas)

Technical/Customer Support - Voice || Chat || Blended

Hire And Higher

Mumbai, Navi Mumbai, Pune

Hiring For Travel Process || International || Upto 65 K CTC

Kisam Enterprises

New Delhi, Gurugram, Delhi / NCR

Customer Support Manager - International Voice - Noida - US Shift

Orcapod Consulting Services

Greater Noida

Permanent Work From Home || Customer Support Associate

Teleperformance (TP)

Gurugram