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Tech Mahindra
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Customer Support Executive

Customer Support Executive

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Tech Mahindra

0 - 1 years

3 - 6 Lacs

Pune

Posted:1 hour ago

Job Description

HIRING FOR TECH MAHINDRA

LOCATION : PUNE, YERWADA

Roles and Responsibilities

Provide exceptional customer support to clients through phone calls, emails, or chats.
Handle customer inquiries, resolve issues, and escalate concerns in a timely manner.
Maintain accurate records of customer interactions using CRM software.
Collaborate with internal teams to resolve complex issues and improve processes.
Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.

SALARY

FOR FRESHERS 3.5LPA- 25K INHAND

EXPERIENCE- 6.5LPA- 45K INHAND -HIKE ON 30% ON LAST CTC

CONTACT NUMBER: 8552911071

Skills Required

BPO International BPO International International process Customer support English Rotational Shifts International voice

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Work Mode

Work from Office

Job Type

Full Time

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Customer Support Executive