Customer Support Executive

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

QX Global Group

0 - 3 years

Mumbai

Posted:1 hour ago

Job Description

Position: Compliance Officer

This role is ideal for someone who is passionate about delivering excellent customer service while ensuring compliance in a fast-paced recruitment environment.

Key Responsibilities:

Build and maintain strong client relationships by understanding and anticipating staffing needs.
Manage the full recruitment cycle: screening, matching healthcare providers to client orders, and scheduling assignments post-credential verification.
Maintain and audit Temporary Healthcare Provider (THP) credentials to ensure compliance.
Communicate effectively with clients and THPs regarding assignments, cancellations, and updates.
Collaborate with internal teams to resolve payroll and billing issues.
Analyze daily transaction reports and review weekly invoices for accuracy.

Required Skills & Qualifications:

Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Proficiency in handling multiple tasks in a dynamic environment.
High school diploma or equivalent required; a university degree is preferred.
At least one year of relevant experience in US Process.

We look forward to hearing from you and hope you find this opportunity exciting!

Office location is - Kanakia 215 Atrium, B Wing 10th Floor, Andheri Kurla Rd, Hanuman Nagar, Andheri (E), Mumbai, Maharashtra – 400069

Skills Required

US staffing Healthcare Us Voice Process Voice process US healthcare Excellent Communication In English International US process

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Customer Support Executive