Customer Support Executive

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Angel Consultancy Mumbai

0 - 5 years

2 - 4 Lacs

Thane Navi mumbai Mumbai

Posted:1 hour ago

Job Description

Roles and Responsibilities

Provide excellent customer service by understanding their needs, addressing concerns, and offering solutions.
Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and professional manner.
Escalate complex issues to senior team members or supervisors when necessary.
Maintain accurate records of all interactions with customers using CRM software.

Desired Candidate Profile

0-5 years of experience in BPO/Call Centre environment.
Excellent communication skills with ability to handle international process calls.
Proficiency in CSE (Customer Service Executive), CSA (Customer Support Agent), Blended Process, Voice Process, Email Support & Chat Support.
Salary start from 20000 to 40000 depnding on your work experience and communication skills
interested candidaets call now
HR Bushra 7666450996
Sana 7506864285

Skills Required

BPO Customer Service Voice process International Inbound voice process International voice process International voice BPO Domestic Process

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Job Type

Full Time

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Customer Support Executive